I honestly can’t say enough amazing things about my experience buying a renewed iPhone 11 from this seller and dealing with their customer service! I would 1000/10 recommend anyone and everyone even considering purchasing a phone from them to absolutely do so because you won’t be disappointed!!! But read below for the full story/review, both good and bad opinions. My oldest daughter dropped her iPhone XR in the toilet and it completely died. This seller had the best priced renewed iPhone I found with next day delivery and good reviews, so I purchased the phone. It was my first time buying a phone that wasn’t brand new, so I was nervous about what condition the phone and battery would be in. The phone was sent via UPS, which I didn’t love because they left the package at the gate on the street instead of driving into our ranch and delivering it to our house in the back corner like Amazon and USPS do. Not to mention it was supposed to be here between by like 1:45 or 2:45 and they didn’t deliver it until 10pm! But that’s an issue with UPS, not the seller. When we opened the package I was pleased to see that there were very minimal dents or scuff marks on the phone and it appeared to be in really good condition. One thing I wasn’t pleased with was the fact that the phone arrived dead. I worried that meant the battery wasn’t great, but I was wrong. After charging for a bit I checked the battery health and it was 100%, so they clearly installed a brand new battery! I was really happy with my purchase, but upon setting up the phone I noticed there was this awful high pitched screech/glitching sound coming from the speaker, so I reached out to the seller to try and get a replacement sent instead of going thru the hassle and delay of returning it and having to order a new one once the refund posted. The seller responded almost immediately (they did so every single time we communicated over the course of a week, even when I reached out at almost 8pm their time!) and offered to send me the shipping label and then they’d overnight a replacement to me once they received the phone. I asked them if I could pay to overnight the phone to them so there wouldn’t be as long of a wait without a phone, and they said they would do me one better and as soon as I took the phone to the post office to send them a copy of my receipt and they’d overnight me the replacement then! This took place on a Friday and I didn’t want the shipping delay the weekend would cause, so I told them I’d reach out Monday for the shipping label and that I had out a brand new screen protector on the phone when I got it so I’d be sending it back with it on. Life got hectic and I didn’t reach out until Thursday afternoon, but they quickly sent me the shipping label. When trying to wipe the phone there was an hour delay because stolen phone protection was on, so I missed making it to the post office by like 6 mins and had to go Friday morning instead. I went to the post office and all was well until I mentioned that there was a phone in the package when I asked them for extra tape, and she said they couldn’t ship a used phone via priority mail (only new never used phones) so I needed to have them send me a hazardous shipping label instead. When I told the seller they offered to send me a new label, but I chose to try another post office first and just not mention the contents of the package because the battery WAS brand new, and I didn’t want to go thru the hassle of sending the label somewhere to be printed since I don’t have a printer, going there and paying to have it printed, and then going back to the post office. I took it to another post office nearby and had zero issues sending it. When I got back to the car I sent them a copy of the receipt, and true to their word within only like 5-10 minutes they had already send me the tracking information for the replacement shipment and let me know they put a screen protector on the new phone for me! Of course there were issues with UPS again including a delay that showed it wasn’t going to come until Monday, but thankfully it arrived on Saturday like it was supposed to, and fairly early (10-11am). When I opened the replacement package and inspected the phone I was SHOCKED! I thought the first phone was is great condition, but this one looked BRAND NEW! There wasn’t a single scratch or dent or scuff or any abnormality on the exterior of the phone! It’s also worth noting that the phone wasn't dead this time, it was midway charged. I checked the battery health again and it was also 100%! I tested out the speaker and there were no issues with the phone whatsoever. Honestly if you put it side by side with a brand new phone nobody could tell the difference, and it was a fraction of the cost of a new phone! I also reached out to the seller a few days later for a friend of mine to see if they also sold Androids and they were super helpful in getting me the info I was looking for! Between the phenomenal condition of the phone and the excellent customer service, I won't buy a renewed phone from anyone else in the future when one of my daughters inevitably break their phone! This was honestly the best experience I've ever had with a seller/replacement item on Amazon in the 15+ years I've used the site!

I got this after my other phone suddenly stopped working and with the price and reviews and overnight delivery, I decided to give this phone a try. It was one of the best decisions I have ever made and I’m so thankful for this phone. This phone works perfectly. The color is beautiful, the quality is amazing, it came with 97% battery life! This truly was a life saver and I recommend this phone! I’ve had this phone for about 2 months now.

Love the phone, the price was awesome, came with no sign of any scratches, my daughter loves her new phone!

I needed a new unlocked iPhone for my wife, since her 6 plus cannot run on any recent IOS iterations and is getting dropped by our mobile carrier. Sooo, a used 11 seemed a logical choice, since her needs are minimal. I have one as well and love it (no plans to upgrade). After hunting around for about a week, I finally committed. The phone arrived early and properly packaged. There were some scratches on the edges, but only one of note. It even had a (perfect) screen protector. It was unlocked, easy to set up, and seems to run flawlessly. The battery reserve so far is okay, although iPhone Settings claim it is an aftermarket replacement, and cannot tell me anything about battery health. Battery issues ae commonly reported with used phones, but mine seems fine. A couple of minor issues. While the edge scratches were not functional, they were borderline for condition rated as "excellent." Also, when ordering, play the extra $5 for FedEx or UPS delivery. Ours came USPS and arrived unexpected early. It was left on the top of our mailbox, but I was able to get it before heading off for a short trip. To sum up, this was a good phone at a decent price (about$225 with 128 GB memory). When my phone needs replacement, I would go with this seller again, but would not buy anything rated less than "excellent condition".

I recently had the iPhone 11, from games to apps. The dual-camera system took amazing photos, even in low light. The purple color was a highlight. It was a subtle, elegant shade that looked stylish without being too flashy. The glossy finish on the glass back added a premium feel. Battery life was impressive, lasting all day with heavy use. The iOS interface was user-friendly and regularly updated. Overall, the iPhone 11 in purple was a great choice for performance, camera quality, and design. Highly recommended!

Works well even after I have had it for almost 2 years. I will say when I bought it the battery health was not 100% so seems the battery was not replaced. But still holds a charge and has a pretty good battery life for an older phone. And love the color

I bought this phone as a gift to my partner because she was in need of a new phone and she still has it right now and it’s held up amazingly she’s dropped it water and she’s dropped it a bunch the only thing that has messed up is the charging port but I’m pretty sure that was her doing when jamming a broken charger into it so I can vouch it is a legit iPhone and it works great 😊 as for charging we just use a wireless charger that we bought for our beside table and it charges perfectly fine that way

Tenia mis dudas sobre comprar un producto reacondicionado, pero tome el riesgo y quede bastante satisfecho! me llego con la pila al 95% y ningun rayon en la pantalla. Si acaso tenia unos pequeños raspones en la parte inferior donde se carga pero no se veian a simple vista. El cargador tiene el Certificado y funciona bastante bien, aunque opte por comprar su cargador original. En Conclusion, se los recomiendo bastante por el precio que pagas, y con amazon tienes la garantia de 90 dias ante cualquier falla o no estar satisfecho! llevo 2 semanas de uso aproximadamente y hasta ahora todo correcto, lo volveria comprar sin problemas o por lo menos tomare en cuenta esta opcion cuando quiera cambiar de celular! Vale la pena animarse por la garantia que dan,

So far I have no complaints! Physically the phone is pristine ,not a mark.It charged 100%. It set up just fine, all the apps loaded and software fully updated. I didn’t expect perfection, but, so far, I’m pretty close!

Got the colour I wanted. I also saw this a medium step up from my iPhone 6. but it is still a big learning curve.

Battery life was 100% speed runs like a new phone charges properly. Phone quality is good.

Good phone in near new condition...Gratitude for daughter loved it for her Christmas Gift.