I want to say that although the phone came with speaker issues this does not stop me from giving a 5 star rating. The phone itself had minimal if any cosmetic problems, the phone charge is decent, does not overheat, is easy to use, and overall in great condition as described. Like I previously stated, the phone came with issues with the speaker but the customer service was extremely responsive and even worked with me and around my busy schedule. They weren’t pushy or asked way too many questions about the issue and immediately offered to replace the item. I would definitely purchased again and recommend to purchase from this company for any used phone needs!

I just had to write this review, as this seller is great! Phone works great, and seller is super quick to reply to issues. What I will warn: NEVER buy the insurance from Asurion thru amazon. Or ever. They will not honor it, they will gladly take your money, insist that you never had insurance with them, and constantly run you in circles to avoid honoring your claim. My phone slid off the counter, and I has the case off so I could charge it, (case didn’t fit) and it cracked. Both Asurion and Amazon refuse to honor the claim, and one amazon rep even went so far as to message the seller that my phone never arrived so the seller would have to refund me. Thankfully I saw the message and let the seller know and they were so so quick to offer their help! Since it was not their fault I took the issue back to the two A’s…and still have yet to hear from them. Want a good phone?? By from THIS seller!!! Insurance for it? Allstate or your private company. Never trust asurion to make good on their word.

I can not afford a new $1200 iPhone, nor do I require the fastest latest greatest cell phone offers. With that being said, I'm very happy with my purchase, this iPhone 11 Pro Max easily upgraded to the latest IOS. I search several YouTube sights, if you need to transfer your old iPhone information over to your new one, I did the (side by side) transfer and it only took 9 minutes. Super easy. Everything transferred, super easy. Very happy with my purchase.

Update (12/17/23): Additional observations: 1) the Amazon Renewed certification card is marked 10/27/23, and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2) after charging back to 100%, I put it in airplane mode (to turn off both WiFi and bluetooth), and also put it in battery saver mode; I checked the battery percentages once a day, and it was losing 10-15% per day, so this battery is very weak. I did a parallel test with another iPhone (11 pro max), and that one only lost 10% (100% > 90%) over a week. This is an excellent test to check the true condition of the battery. Update (12/15/23): Ordered a 5th Amazon Premium Renewed phone (iPhone 12 Pro Max), and the battery life, which should be above 90%, is actually 88%. Update (3/28/23): After lengthy discussions with Amazon, they will not honor the 90% battery guarantee stated on the Amazon Premium Renewed page, because it is "not stated on the Amazon invoice". 1-star, no longer recommended. Update (2/1/23): Ran into some issues, probably things that should be checked upon receipt of a renewed or premium renewed product: 1) battery life [below advertised 80 or 90%], 2) parts replaced, either with genuine or non-genuine Apple parts, 3) overall functionality [defective charging port]. Reducing overall rating to 4-stars. Summary: Upgrading from an iPhone 7 plus, and decided I would go with the 11 Pro Max version. I was on the fence whether the extra money for the premium renewed is worth it, so will be discussing what I considered. Observations: The high level basic differences are: 1) about a $100 difference; 2) three vs. 12 months return period: 3) battery level of 80% vs. 90%. Recommendation: After considering the factors, I decided to look into how much a replacement battery would cost, which is $40 right now. However, starting with the iPhone 8 (i think), Apple started sealing the cases, which requires a heat gun to separate the case because of the extra waterproofing adhesive. To breakdown the addition $100 cost, subtract the $40 battery from that, leaving $60 for an additional 9-months (or $6.67/month) to "insurance" to return the phone if issues come up. Carrier Lock: I decided I wanted an unlocked version, and that appears to be another feature that is included with Premium Renewed, with the majority of carrier locked versions being offered as renewed only. Conclusion: For the additional $100, I elected to go with the Renewed Premium. I rate both the Renewed and the Premium Renewed as 5-stars. Which you chose would depend on individual financial and personal factors. Related Products: Apple iPhone 11 Pro Max, US Version, 256GB, Midnight - Unlocked (Renewed) 4.3 out of 5 stars 12,122 ratings | 1000+ answered questions Price: $491.86 https://www.amazon.com/gp/product/B07Z4681LQ/ Apple iPhone 11 Pro Max, 256GB, Midnight Green - Unlocked (Renewed Premium) 4.3 out of 5 stars 12,122 ratings | 1000+ answered questions Price: $586.00 https://www.amazon.com/gp/product/B08BHFGJXF

Everything works so far. It’s in good condition as well. Got this for my son when his stupid friend threw his iPhone 13 & broke it into pieces. They fought before that. Over a girl. My son went back to his friends house, after the fight at the girls house, asking for his phone. & this boy, his mom & 2 other grown women jumped my son. Then the friend told my son that’s why I broke ur phone. He was so mad. But I told him the best revenge, besides already winning the 1 on 1, is getting a new phone to flex in their broke faces. & that worked. Boy showed up the next day trying to fight, & brought 3 opps with him too. But they left after realizing they ain’t bout that life. 1 opp switched sides & apologized to us & came over to hang out. Any who, we really didn’t have the $ for this phone, so we got it thru Klarna. He pays $90 every 2 weeks for it. No interest. It’s 1/2 way paid off now. 1 more month to go. Anyways the actual phone is nice, the 11 promax is actually better quality than what his 13 was. & the gold color is spiffy. Battery life is good & phone has no issues whatsoever. Refurbished & Klarna is the way to go. Save $ & flex on ur opps. Plus Amazon has better guarantees than other refurbished sellers. & way faster shipping.

El teléfono esta bloqueado y el vendedor no me da soluciones.

Have had no issues works great

No lo puedo usar hasta desbloquearlo y a ver…

The battery is very good, and the camera is a good upgrade from my last phone.

Viene como nuevo, vida de la batería 100%. Una excelente compra.