The phone arrived in amazing condition. Not a single scratch or visible dent. It honestly looks just like a brand-new product. I really think it’s a great deal for the price—definitely recommended. Physically, it’s in excellent shape. As for the battery, it came with 230 charge cycles and a battery health of 94%. It was delivered in an Amazon Renewed box, not the original one, and of course with a non-original cable. I’ve had the phone for three months now, and it’s been absolutely outstanding. No issues at all—super fast. You’re basically getting top-notch tech for half the launch price. The key thing is to make sure you check who the seller is.

I bought the 256GB Black Titanium variant of this renewed iPhone 15 Pro Max and couldn’t be happier. It arrived in an Amazon Renewed box, and I was surprised to see there were no visible marks or scratches on the phone or screen. Even better, the battery health was at 100%, which I never expected from a renewed phone. Coming from Android to iOS, I’m very impressed with the smooth and responsive performance. This purchase exceeded my expectations; highly recommend if you’re looking for quality at a great price!

Updated: since writing the below review, I have received my second 15 pro max renewed premium, set it up, and handled the refund from the first one. Amazon customer support also offered me a generous discount on the new phone for all the hassle (which I somewhat needed to initiate asking for, I doubt they would have offered that to begin with). If I had to do it all over again - I would have still gone this route since apple refurbished hasn’t released this model yet, but moving forward- I will probably order straight from apple refurbished next time or just get a new iPhone. When factoring the discount I got on this one that’s one year old, I paid about 2/3 the cost for this compared to the latest model, so I can’t complain. All that said, in general I am one who much more values my time and ease over saving a quick bucks. Especially if that quick buck saved costs me HOURS of my life in hassle. If you’re like me in that sense - proceed with caution. I trust Amazon will help make it right if you don’t get a great phone as expected, but even if that’s the case, you’re probably in for quite the hoops to jump through in order to make that happen. Here’s my original, unedited review: I ordered the iPhone 15 Pro Max refurbished and it arrived last night. After spending a good 3+ hours setting it up, I realized the lens for the main camera was broken. From the outside, you can’t see any issue. It wasn’t until I opened up the camera app that I actually saw it didn’t work. “Renewed Premium” carries a certain standard with it, and this certainly does not meet that in the slightest. On top of that, upon calling customer support, I was told that I would not be able to do anything unless I deactivated the phone and remove my Apple ID from it. Wouldn’t have been the end of the world if I needed to go back to my other phone for a bit, however, in order to set up this phone with the eSIM, deactivated my previous SIM card. Upon explaining all of that to customer support, I was told there was nothing they could do unless I deactivated this phone (leaving me without a phone until they received this and shipped me a new one) I was then told to call Apple to see what they can do, when honestly, this is their mistake. Either way, I called apple and it was going to be another set of hoops to jump through with scheduling appointments and all that. Plus since I didn’t have apple care, if they needed to repair the camera, I would still be without a phone. So even if Apple was able to help fix this, the issue of me not having a phone would still be there. Had I broken this camera myself - I would certainly except those terms given there’s not much else I could do. However, this was given to me in this condition and for Amazon to leave me with the responsibility of fixing their mistake due to carelessness in inspection and quality control is absurd. So whether I like it or not, I am now STUCK with the responsibility of cleaning this up since my account is connected to this phone now. What at one point could have been a great gift to myself has turned into the biggest hassle I’ve experienced buying/returning anything, probably ever. I’m going to give this one more shot as I’ve now ordered another iPhone from them to be delivered shortly, however, it’s also required me to spend another ~$1000 in having that iPhone sent prior to me getting my refund. This is absolutely ridiculous and unacceptable. Even if this next phone is perfect, I’m likely never going to order from the Amazon refurbished store again. I’ll either go straight to Apple refurbished, or brand new, for any of my future phone/laptop/device purchases. On top of all this hassle, I’ll certainly have to spend another few hours setting up my replacement phone once it arrives. All the time I’ve invested into this so far has NOT been even close worth the “nice discount” on a premium refurbished phone that should have arrived without issue to begin with. Amazon - take note. Change your policies. Making this the customer’s mess to clean up is not acceptable. Potential buyers - BEWARE of the risks. I’ll plan to update this review if anything changes. But like I said, even if the next phone I ordered is perfect, I still give this a 1-star review for all the hassle and lack of responsibility the company took to resolve this. P.s. i’ll also add that I am a quite understanding and peaceful person. The person I spoke with from customer support was doing his absolute best to help me, but this was clearly a bigger issue than he had the power to solve. I requested to have this escalated to upper management and was told the same thing. Whoever is the one making decisions about what can and can’t be done needs to hear about this.

Indistinguishable from new. Didn't want a 16 Pro Max because it's a little too pricey for a phone that I find just barely too big. 100% battery health when purchased from Amazon. Must be an Apple genuine battery as there are no warnings or anything.

I was a little skeptical based on all the mixed reviews. I decided to risk it and made sure to purchase from Amazon Refurbished (as in it was being sold and shipped by Amazon), not one of the other third party sellers on this listing. I’m glad I did!! I received a pristine phone with 100% battery capacity and pretty much no signs of wear (or negligible ones). Super happy with my purchase.

I will say that I am writing as a person that had to return a defective phone. The screen, at low light was very grainy, and the phone indicated an “unknown screen”. Now, it’s four stars because their customer service was incredible. I’m confident they didn’t skimp on the screen, but it just wasn’t right on the phone. They immediately accepted my return, and kept in touch with updates consistently. I felt that if I messaged them, they messaged back within the day. While I would have liked to have kept my phone, I’m at least confident you’ll have a trustworthy experience with them.

Great price and great phone. Always try to get one model behind the current release ... This one did everything it needed to!

battery health 100% / 1 cycle count / camera functions to a T / no scratches cant complain at all.

The box and the phone itself full of dust the maximum battery capacity 90% cycle count 291 Am not sure about performance or quantity still testing

Hasta ahora a salido muy bueno

Got this yesterday. Spotless, battery life at 100%. The one I got is US version with eSim only, no slot for actual physical SIM. I am in Canada with Telus and eSim works perfectly so far, no issues.