Update: The first one I bought lasted about 19 months. The price has increased almost 50% since I bought that one. When it died I tried a few other models that are less expensive. After a day or a week I returned those and ultimately bought another one of these. I’ve had my second one about 11 months now. I will likely never buy anything else. Best coffee I’ve ever been able to make at home. It used to be if you bought something from Cuisinart you could expect to still have it in five years. I wish that was still the case, but if I’m being completely honest I would buy a new one of these every year if I have to. I looked at every model of thermal carafe coffee maker and read a lot of reviews before choosing this one. This is, by far, the hottest coffee I have ever gotten from a home coffee maker. For me, this is a huge selling point. The thermal carafe keeps the coffee hot enough to enjoy without microwaving for at least 4 hours. Even after 6 or 7 hours the coffee is still warm and tasty. Because it does not use a warming plate to keep the coffee hot, the last drop of coffee tastes as good as the first. I will never go back to a glass caraf. I like the flavor of my coffee better than I have with any other coffee maker I've ever owned. The carafe is large. It holds almost 2 liters if you fill it to the 12 cup mark. The pour spout is designed specifically so It doesn't dribble all over the place when I pour. It makes the coffee pretty quickly. Speed depends on the settings you use and, obviously, how much coffee you're making. A full pot without the bold setting is read in about 11 or 12 minutes. It is completely programmable so you can setup the coffee to be ready at whatever time you'd like. It also has a "1-4" button for if you're making 1 to 4 cups of coffee, and a "bold" button if you like stronger coffee. Those two buttons have a similar function. They slow the water flow over the grinds so you get the full flavor in a small pot, or a bolder flavor in any pot. A note about pouring because I've seen some reviewers that didn't like how the pot pours. I don't use the pot to fill the reservoir with water. I did that the first time and it pours way too slowly. That was aggravating. That may be why others complained. So I use a plastic pitcher for filling the reservoir. It appears that the top to the pot is designed to control the flow rate when pouring. I see this as a positive. When I'm filling my coffee cup I'm never wishing it would pour faster. I'm just glad coffee isn't getting all over the counter, the floor, or me. I noticed some reviewers said the buttons stopped working after a few months or a year. I will say that it doesn't take much force at all to get a response from whatever button you push. Because of those reviews I make a point of not using much force when I hit "Brew" or whatever button I'm pushing. If you poke them hard over and over, I could see them not working anymore after awhile. This coffee maker looks nice in my kitchen. If you have stainless steel appliances it will match. It takes up a very reasonable amount of space on my counter. The measurement lines are on the right side in the middle; however you can pour the water into the reservoir from either side. The reservoir is the whole back of the unit and is accepts water on either the left of the right side. The filter basket is cone shaped. It comes with a gold screen reusable filter insert. I still use a paper filter in that as well because I don't like any sediment in my coffee. The paper cone filters cost a little more than standard filters but not so much that it is deal-breaker for me. A few extra dollars every 3 or 4 months. You have the option to use a charcoal water filter, but if you never use one it doesn't change how to unit performs. The charcoal filter's purpose is to filter things like the chloriine flavor out of your water. I use it. Some reviewers complained that the instructions are lacking in detail. Maybe the manufacturer has updated them since then. For the most part the setup is all pretty logical. The one thing I found difficult to figure out and not explained in the instructions was getting the charcoal filter into the filter holder. Turns out it is apparently so easy it looks hard. I included a few pics. On the stem portion of the charcoal filter holder is the word "open" with an arrow pointing downward. Right below that on the base is a little notch that sticks up. Just gently pull on the little notch and the front of the base flips open. The back left corner of the water reservoir has a slot cutout in the bottom to hold the base of the charcoal water filter setup. You just gently set it down in there. You don't have to force it. And it stays in place. The last pic is of the cutout in the bottom of the water reservoir. Other than that setup was really easy. The filter basket only fits in one way. It's a no-brainer to see where the water goes. The instructions tell you how to use all the buttons and features. There is a ready tone that beeps 5 times when the coffee is finished brewing. It's pretty loud. If you don't like that, you just press the "Tone" button near the clock face and the ready tone is off. It comes with one charcoal water filter, several cone shaped paper coffee filters, and a coffee scoop. Amazon sells the charcoal filters and the paper cone filters for very reasonable prices. I've been using this coffee maker since the day after Christmas 2019 and I have no complaints. I will update this review if anything changes. I've had a Bunn, and several models of Hamilton Beach over the course of 20 years. So far, this is the best coffee maker I've ever owned.

Used our last one for 6 years and replaced with the exact same model. We love the metal carafe instead of a glass one that we kept breaking. You have to turn the carafe almost completely upside down to pour out but it keeps coffee warm for HOURS like it's just been brewed instead of tasting like it's burnt after sitting on a heating source for a few hours. Love that part. We decided we wouldn't change to a different model unless they just upgraded this one since we loved it so much.

I purchased this machine a couple of months ago and I love it! The best features of this coffee machine is, you’re able to program what time you would like your coffee to brew and it has a stainless steel carafe which keeps the coffee hot for many hours. It brews an excellent cup of coffee. The only reason I gave four stars is because, even though the reservoir will hold enough water to brew 12 cups of coffee, you can only brew the number of cups based on the water that you fill the reservoir with. Meaning if I fill the reservoir up to 12 cups of coffee, I have to brew 12 cups. The other item that is a little troublesome, but not a big deal is when you open the top lid, the condensation from brewing, your coffee the water drips down the back of the machine. And lastly, if you’re using the mesh filter and the basket cone that the mesh filter basket fits in. I would recommend putting a filter in the plastic cone, then put the mesh filter basket with your coffee. This will help with any coffee residue from your coffee that you would normally get in the carafe or when pouring a cup of coffee. Other than that, I would recommend this coffee maker..

My original review along with info I later added is below. Well the coffee pot decided not to brew the entire amount of water placed in the reservoir. Sometimes it would do 3/4 of the amount and other times less than half. The last day I had it I had to hit the brew button 4-5 times just to get the entire amount of water I placed in it to finally brew. I had cleaned the unit about 10 days prior to this and it was working fine at the time. Is this a result of the really hard water in my area or just a defective product? I don't know and frankly don't care. I bought a cheapo Mr. Coffee for 25.00 and can buy 4 more for the price of the Cuisinart. The Mr. Coffee brews a decent pot of coffee. I would say it is 90% as good as the Cuisinart for 1/5th the price which I can live with. I decided not to attempt a warranty claim as I just did not feel like jumping through the typical warranty hoops. Not to mention I would still need to buy a temporary coffee pot anyway. I still think it brewed a great cup of coffee but there were just too many issues with the unit to consider keeping it. First of all let me be clear that I really like the coffee this makes and my comments have zero to do with coffee flavor or ease of brewing. However there are some issues that I think need to be resolved regarding the unit and the carafe. The carafe does its job keeping coffee warm/hot. Where if fails is in how it manages to splatter coffee both in the front and behind your coffee cup when the carafe is at 50% or less capacity. It might do it when full but I only make a half a pot at a time. For those of you that have small child sized hands you should have no issues cleaning the inside of the carafe. Everyone else is out of luck if you really want to clean everywhere in the carafe. After you brew a pot and then open the lid where you add the water/coffee condensation WILL drip down the back of the unit and then onto the counter and underneath the unit as well. This obviously happens after you brew a pot. It also drips over the electrical cord where it goes inside the unit.

This is my second thermal carafe model as the old one finally died after about 11 years of problem free continuous use. I really like the new model as it can make 12 cups instead of the old 10 and the display and control buttons are large and easy to read. I also like the see through window on the side of the machine so you can more easily see how full the water reservoir is. The old model didn’t have that feature. Some of the other reviews mentioned a few complaints and I can address some of them so that you can operate the coffee maker without any negative issues. If the carafe lid is not screwed on fully it will dribble when pouring and make a mess. I also found it sometimes gets hard to tighten the lid fully which just adds to the problem, so I just rubbed a tiny bit of cooking oil on the tip of my finger around the rubber seal and it seals smoothly and perfectly every time- no more dribbling coffee while pouring. Another review mentioned you can’t pour out all the coffee out of the pot, but don’t worry: You never have to lose any coffee. When you are down to the last bit of coffee just unscrew the lid and pour every last drop into your cup and use that as an opportunity to rinse the pot- you'll need to rinse the pot anyway, and why dump perfectly good coffee into the sink? Also, make sure you rinse out the lid: if you don’t, coffee residue can build up inside. And although years ago I used to use the glass carafe to pour water into the coffee maker, the thermal carafe isn’t very efficient for filling the reservoir. I solved the problem by keeping a plastic pouring container by the coffee supplies in the cabinet to do it. It's easier that way rather than spilling. I hope this one lasts me another 11 years.

I really like the quality of this product. The carafe is stainless. However, the inside of the big machine that holds the water is not stainless, it's in plastic Bpa Free. The carafe keeps the coffee hot and easy to pour in mugs but not the easiest to pour into the coffee machine. You have to pour slowly. You can clean all the parts easily. The other tricky thing is that the carafe lid must screw in, so you turn it several times until it's tight ...instead of just popping the lid on like most models. That can be annoying at first when you're not use to it but on the upside, your coffee will never spill because the lid is closed tight shut and will stay that way. Overall, great quality!!!

Mantiene el café bastante tiempo caliente. He hecho café para un comida, y aún al siguiente día se mantiene tibio. Fue una muy buen compra. L recomiendo mucho.

This machine has pretty much any feature you could ask for. Pros: Looks beautiful on my counter, it's not overly large and the stainless steel compliments my other appliances. Very simple to use, especially when programming your coffee for the morning. I like the fact that after the coffee brews you have an alert sound in which you can choose to turn off or on. Very easy to see the water level on the side when pouring the water in. Coffee is very hot when brewed. Coffee carafe keeps coffee hot for quite sometime. I left coffee in the carafe over night and it was still lukewarm the next day. Cons: When pouring the coffee from carafe you have to practically turn it up side down. You must pour slow or the coffee will spray all over. In order to clean the pot you'll have to get a scrub brush as you can't fit your hand in the carafe. Overall the pros out weigh the cons. I'm definitely keeping this machine it's make a great cup of coffee!

We already had one of these coffee makers. It was quite old and eventually did not work properly any more. We wanted another one so purchased the same one from Amazon. Amazon had the best price and the coffee maker works beautifully. We really like the metal carafe as the coffee stays hot longer and does not get bitter the way it does in a glass carafe.