I purchased this machine at the very beginning of the pandemic when everything closed down. I guess we have become major coffee snobs, what can I say? Anyway, the machine worked great. I grind my own beans so my espresso is always tasting top notch. The machine worked great for about three months, then it started producing a mud-like coffee. I literally wasted an entire bag of Starbucks beans from Costco trying to figure out this problem. I was really bummed because I was really preferring making my own coffee instead of going to Starbucks. It tasted better, I was saving a ton of money... I don’t know, there’s just something about it being a great morning experience. So we asked a friend who owns a coffee cart what she thought the issue could be and she asked if we had back flushed the machine. We hadn’t because we are rookies, so my research began. It said to place a blind filter in the basket and brew water through the machine. I didn’t have a blind filter so I started thinking of what I could use to plug the hole in the filter basket. Then I thought about the little pin that came with the machine. I think a lot of people don’t realize what this is for. I stuck the pin the the little hole and flushed the machine a couple of times and boom! The machine worked again. I just press program and the machine run for about ten seconds. You can repeat this a couple of times. I ended up not having to mail my machine in, I’m back to saving money & it was all that simple. I ordered a blind filter disc and some cleansing tablets that are on the way incase this pin breaks, but after seeing so many of the same issues in the reviews, I figured I write one to help. I don’t know if it states that you use the pin for this in the pamphlet, but if you’re like me and threw it away, this may help you. Enjoy!

This is our fifth espresso machine, so we consider ourselves "professional" home cappucino maker users. Last time we bought a Gaggia from Costco (it was slightly more than this one) and it worked ok, but it was completely manual and lots of things started breaking until it was unusable after about two years. Of course this Cuisinart is brand new, but we use it several times every day and so far it far exceeds our experience with espresso makers. It is extremely easy to use, we love the automatic functions and the foam is dense and fluffy and it makes sufficient for each cup of espresso. October 21, 2012 edit: We have had some issues with this machine, based on our usage, which is probably far more than the average home based on my husband's consumption alone. However, while the machine is under warranty the company will replace it with a brand new one, free of charge, and have for us. The metal baskets have a tendency to eventually clog up, despite running vinegar or cleaning solutions through. Cuisinart has also sent us new metal baskets at our request, again free of charge. We purchased our Cuisinart cappuccino maker almost three years ago and, while it may not be perfect, taking into consideration our heavy usage and customer service from the company, I am very impressed.

I purchased the Cuisinart EM-200 Programmable 15-Bar Espresso Maker on Amazon recently. I set it up and cleaned it as per the instructions included. However, whenever I made a 2-shot espresso, the machine never finished the full pour (only 2 oz of 3 oz) and then it started beeping and the lights started flashing. It would not stop beeping until I pressed another button. I read the manual cover to cover and it did not have a section for troubleshooting, nor did it say anything about what it means when the machine beeps without stopping or what might be wrong if it does not finish a pour. So I double checked to make sure that everything was according to the directions and the water reservoir was full. I then reset the factory settings according to the instructions in the booklet and tried again. The same thing happened over and over. One time while I had the machine on but was not using it, it actually started pouring out hot water on its own! I finally called Cuisinart and talked to them about my problems. They recommended that I return the machine to Amazon for a new one. I called Amazon; they sent a replacement and shipped my old one back free of charge. However, the replacement has almost as many problems as the first one! When I opened the box it looked like I might have received someone else's return, but I can't verify that. I set it up as per the directions. A new machine should be set to the factory standards, but this one was not. It poured 5 oz for a double shot (should have been 3 oz) and 3 oz for a single shot (should have been 1.5 oz.) I reset the settings and it did the same thing. So, I programmed it manually to pour the correct amount. That was not such a problem, really, but it is a sign to me that something is wrong with this one too. What really frustrates me about the new machine is that it NEVER makes a crema no matter how lightly or heavily I tamp the espresso grind. I know I am not doing it wrong, as with the first machine I always got a good crema. Additionally, every time the machine is finished with any task (pouring an espresso, frothing milk) it always makes long loud noises and steams profusely from the bottom of the machine. The old one did not steam like this, so I feel sure something is wrong. Not to mention that the milk frother does not work well and rarely does more than warm the milk. I have not bothered to contact Amazon or Cuisinart again, as it has just been so much trouble and I don't expect a replacement will fix my problems. I guess I should have known better than to expect to have a high quality espresso machine for such a low price. I trusted that Cuisinart would make a good product -- I have and love everything else they make (mixer, blender, etc.) I guess the lesson is that you can't trust just anyone with your espresso!

miren esta cafetera hace muy buen cafe es facil de limpiar y no es cara tambien con un solo boton me da dos cafes o uno en automatico antes era cuisinart ahora es breville y mejoro muchisimo bien ustedes lo pidieron esta cafetera esta hecha para solo durar un mes si bien te va pero con ingenio se puede corregir, para los que la compran si no estan dispuestos a abrirla e investigarla mejor ni se metan cuesta trabajo yo ya le se y es tipico ejemplo de obsolescencia programada

I bought one of these used and thought it was great. After a year it died. I like it so much I bought a new one on Amazon. The new one is SO much better than the original one. I get a perfect crema every time. It has great pressure so frothing milk is super simple (my old one took a lot of effort and was rarely right) I have not used competitive home espresso machines so I can't compare, but I can say that this one is great. The one con I can think of is it is quite loud when first turned on. The pump or heater kicking in is loud. This was the same on my old one too.

Italian family; we have used this machine for over 10/12 years; we have replaced 2 but realized afterwards with a little CLR the machine works again ,mind you we make 20 + espresso a day 7 times a week , wonderful machine that I have 4 in my basement brand new since it was discontinued in Canada .. if your machine isn’t making creamy coffee . Change your beans

Sencillo y fácil de usar. Mínimo mantenimiento

Antes que nada pedi este producto con envio desde Amazon USA, pague por el envio ya que los paquetes grandes no los estan enviando gratis desde USA, el pedido tomo poco mas de una semana en llegar y fue enviado por UPS Iparcel, al entrar al pais el paquete fue entregado a SEPOMEX y al ser una caja grande sepomex ni si quiera hace el intento de entrega simplemente se limitan a mandarte con el cartero una notificacion de que tienes q ir por tu paquete a la oficina de correos. Afortunadamante se me ocurrio contactar por telefono al personal de amazon porque me encontraba molesto ya que yo habia pagado por el paquete con entrega ami domicilio y tuve que ir por el, una vez que les explique lo sucedido muy amablemente me devolvieron una parte de lo que pague de envio. Independientemente del servicio de entrega la cafetera me gusto mucho, hace un buen cafe y espuma la leche bastante bien y es muy facil de usar, solo necesitaran practica para saber cual es la convinacion correcta entre el molido del cafe y la cantidad de presion que deben hacer para que les quede bien.