Giraffe Tools AW30 Garden Hose Reel Retractable 1/2" x 100 ft Wall Mounted Water Hose Reel Automatic Rewind, Any Length Lock, 100 ft, Dark Grey
127.99
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Giraffe Tools AW30 Garden Hose Reel Retractable 1/2" x 100 ft Wall Mounted Water Hose Reel Automatic Rewind, Any Length Lock, 100 ft, Dark Grey
· Robust Lock Mechanism: The Giraffe Tools hose reel has a patented design certified any-lock mechanism that locks at any length, cover every corner of your garden. And specially-designed stop ball can protect hose when it retracts. · Auto Rewind System: The water hose reel will automatically retract back in if you give it a slight tug. The hose may be neatly rolled up without kinking thanks to the retractable and guide systems. · High-Grid Garden Hose: The hose reel is made to be long-lasting and leak-proof with all-weather flexible and abrasion-resistant hybrid hose. Both the 200 PSI pressure test and the 600 PSI bursting pressure test were successfully completed by the 100 foot, 1/2 inch retractable hose. · Easy to Assemble and Disassemble: Only the 180-degree rotation bracket and a few screws are needed to assemble the retractable hose reel on the wall. The reel may be quickly removed for storage using the quick-release system by simply lifting the handle. · Multi-function Nozzle: 9 watering patterns nozzle on hose reel can meet your any needs, just leave your flower-watering, car-washing, etc to the nozzle. · Professional Support: Contact us to get timely solution&lifetime friendly support. Giraffe Tools promises to solve all your problems in the most professional way!
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MotoReviewed in the United States on July 3, 2024
I recently got the Giraffe Tools AW30 Garden Hose Reel Retractable, and it's been a game-changer for my gardening routine. The retractable hose works like a charm, making watering plants a breeze and keeping the hose neatly stored when not in use. Mounting the reel was straightforward with all the necessary parts included, which made installation quick and hassle-free. While the reel itself is sturdy and well-designed, I did notice a slight drop in water pressure compared to using a straight hose. However, it's a minor inconvenience compared to the convenience of having a retractable hose always ready and neatly stored. Overall, the Giraffe Tools AW30 Garden Hose Reel Retractable is a great addition to any garden or backyard, offering convenience and functionality with easy installation.
Amazon CustomerReviewed in the United States on June 15, 2023
I really like this hose real. I have been researching different hose reels for a long time and to get a good one I was going to have to pay a lot like $500 plus which are very heavy and need to be mounted to something very strong. This hose reel is easy to install on any wall or pile and I like how it very easily stops where u want after extending it, it’s lightweight but nothing imunmanageable. I hope it holds up for along time because I try my best to take good care of my things and only buy things that will last me along time. I doubt the plastic sprayer holds up for too long it seems very cheaply made so I replaced it anyways with a brass one that I’ve had forever. If this hose reel lasts me along time without problems I plan on buying the pressure washer I love how it mounts on the wall and all the hoses are neatly organized. It would be so nice to be able to just pull out the pressure washer hose and have everything ready to go whenever I wanted to quickly pressure wash sonething
LenZReviewed in the United States on July 2, 2024
I purchased the 100ft 1/2in Hose/Reel unit on May 16th 2023. It was easy to mount and worked flawlessly for 14 months. Then I noticed a large bubble in the hose just below the nozzle handle. It wasn't long after that the hose split open and water was spraying all over the deck until we could cut off the water supply outside. According to the Giraffe website, it carries a 2-year warranty when sold by Giraffe Tools directly or via their Amazon store. I've reached out to Giraffe for support via the website form and I've left a message on their toll-free number. It's been 2 days and I have not heard anything. **UPDATE** I received an email on day 3 after submitting my request via the support site. They requested an explanation, pictures, and a short video with water running. I immediately sent them the requested info. the following morning I received an email indicating they were shipping me a replacement free of charge. I was well within the 2-year warranty. The replacement showed up today so it took approximately 6 days. I am in Virginia and they shipped from California so that time frame was expected. Overall I am pleased with the support. It took a little longer to be contacted back, but once they did they were swift in their decision to replace the unit.
jennyReviewed in the United States on December 7, 2024
Edit: they saw my review and reached out instantly and sent me a brand new one! I am excited to give this another try. Excellent customer service! have had this hose for less than 6 months. After month 1 it was already not retracing. At this point it just needs to go in the trash. It doesn’t retract, the hose has parts where it has cracked. The nozzle broke quickly. I would also like to follow all of this with I cleaned it and put it away after EVERY use with a dry towel. So disappointing.
SarahReviewed in the United States on November 17, 2022
I purchased three of these retractable hoses in March 2022. They were somewhat difficult to install- a two person job - especially if installing into concrete wall or brick. I used each one maybe once a week around my gardens. The first hose broke in August 2022. A second broke by exploding in my face in September. The third hose (the one that was used the least due to location in gardens needing less water) still works, but I don’t have faith it will last. I contacted Giraffe tools to honor their 2 year replacement warranty. I had to “chat” back & forth for a hour because their rep claimed they had no record with of my purchase. I sent copies of invoice, screenshots, etc. I was told they’d send replacements. Later that day, someone contacted me via email and I went back & forth with them on the same issue I thought I resolved earlier in the day. They claimed no proof of purchase from Amazon even though I had receipts & obviously bought them from Amazon or I wouldn’t be leaving an Amazon review. They said “contact Amazon.” So, today I spent about 45 minutes chatting with Amazon, forwarding the chat transcripts & multiple emails to Amazon customer service who agreed that Giraffe tools should’ve honored their warranty. But, since they didn’t, Amazon will offer refund less restocking fee. That was the only solution. Now, subtracting for a restock fee seems odd because these are broken; they cannot be restocked! However, since it’s the only way to recoup some of the loss, then that’s what I must take. My advice is to not order this retractable hose or any products from Giraffe tools because apparently they are of subpar quality and the company will not honor their stated warranty. Save yourself time and trouble and find a retractable hose elsewhere. And, make sure you pay via a credit card that has a product warranty benefit, just in case.
BonnieReviewed in Canada on August 22, 2024
Hose retracts and works fine however weight of hose filled with water has caused plastic mounting to sag with sun exposure. Would not recommend this design for the 100ft hose UPDATED: Fantastic customer service. Followed up on my review and replace unit Seller deserves 5Star based on desire to make it right
JESUS CReviewed in Mexico on April 17, 2023
Buenas calidad
Luis J HernandezReviewed in Mexico on April 17, 2023
El material llegó defectuoso y no hay manera de poner un reclamo. La pistola llegó quebrada
Lorie SitarzReviewed in Canada on November 13, 2024
This is the best ever! The companies customer service is also amazing. I ran into a snag with mine and reached out to the vendor. They responded quickly and sorted out my needs no problem. Highly recommend
Ke WangReviewed in Canada on July 19, 2024
I have the competitor brand hose that starts with letter “G”, and I am a bit disappointed with the Giraffe one. The other G brand one was slightly more expensive but felt way better quality. The hose reel on my other G brand retracts slower but more consistently, the hose material felt beefier even though it’s the same 1/2” specs, and won’t kink up like the Giraffe. Also the side covers on this felt like they are gonna pop out any second. And the post mount part already started sagging after using for 3 weeks. So overall I think it’s good product, but not one I would recommend. I would recommend spending slightly more money and get the Gardena reel.