This laptop was very well packaged. It has a crystal clear touch screen and was very easy to set up. The keyboard includes a 10 key number pad and the keyboard is large. Definately a purchase I make again! Very good for home or work use!

Just what I was looking for: a light-weight HP laptop that has Microsoft lifetime non-subscription, upgraded features. I've been satisfactorily using Windows 10 on two 17-inch laptops (an HP and a Lenovo) for several years. But when Microsoft announced not supporting WIN 10 and encouraging the installation of WIN 11, I knew I would have to "bite the bullet" and upgrade before I ended up having to buy Windows 11. WIN 11 comes pre-installed. I've become accustomed to using Office suites since the mid-90s (okay, okay I'm now 78). Free pre-installation of the latest of the non-subscription Office suites (2024) was a big plus when considering the purchase of this new laptop. I hope I'm all set for the rest of my life. I was also looking for a laptop that--as I age--I could much more easily carry around the house than I can right now carry my 17-inchers. (It could also be easier to carry when I pack up other personals if ever notified to evacuate due to fire, wind, or earthquake.) Also, realizing that I didn't necessarily need a 17-inch laptop any longer, I chose a less expensive 15-incher. By the way, validating the pre-installed Office 2019 is easy. Just don't hurry, read everything on the screen as you work toward validation, and you'll be done with that step in four minutes! Watch that you do not install Microsoft 365 'cause you'll have to pay for and subscribe to it. If you don't need it, then Office is truly adequate for you. The legal pre-installed version of Office 2019 is genuine Microsoft software that does not come with a product key and, therefore, it does not need to be registered with Microsoft. (If you have an online Microsoft account, it's up to you if you want to register the laptop itself.) One more thing, once you're done with setup process, you'll notice that OneDrive is the default for synchronizing. If you're not familiar with OneDrive, go online to understand what it's for and how it works. Contact the seller via Amazon's communication feature for anything. Just click his name on the right side of the product description page and you'll arrive at the seller's profile with the link for communication in the upper right corner.

Nice little laptop, no problems after 6 months, works great, would like the letters on the keys to be a little larger hard to see at night.

The laptop is good and practical overall. It handles daily tasks smoothly and is a solid choice for the price. However, the battery life could be better—it doesn’t last as long as I expected, especially when multitasking. Also, the keyboard is on the noisy side and doesn’t have backlighting, which makes typing at night a bit inconvenient. Still, for the performance and value, it’s a decent buy.

This product was sold with Microsoft Office 2024, I did not download Office 365 as directed but still can't get to office 2024. When I try to open an office app I get either an offer for Microsoft 365 for 1 month free trial or a 5 day trial pass, only other option is to exit. The main reason I bought this one was to get the loaded Office 2024 version. Very disappointed in this not working.

Laptop arrived promptly in excellent condition. Was easy to set up even for an older person like me. Am enjoying the bigger screen size compared to my old Surface. Haven’t had it long enough to comment on much else but glad I got it

Very fast and easy to use.

Great price works perfect