Arrived on time as expected. This is my 2nd HP lap top which I caught on sale at a great price. Set up was simple and was able to connect my printer and transfer photos from my iPad quickly. It meets my needs.

Exactly what I needed. A lower price laptop, that works well, lightweight, that I can transport and be able to do work whenever I need to. I love the operating system, the storage capacity, and the screen size. I also researched a lot of them here on Amazon and thought it was a great value.

Easy to set up and start to use! The screen colors are nice and the system is very quick. Charge to 100% from box to running was only 30 minutes.

Good value. I purchased this model: (HP 255 G10 Laptop, Ryzen 3 7330U, 15.6", 16GB RAM, 1TB SSD with Windows 11 Pro) from the seller Chromebook Prosale via Amazon for $399 in December of 2024. I had to return the first one because it had a RAM error. Every other time I started it, the Caps Lock LED would blink (3 long and two short). According to the documentation, that meant a RAM issue. Might have just needed a cleaning or the RAM was installed improperly. (more on that later.) I'll never know because I didn't want to void the warranty. So I sent it back and the seller promptly sent a new one. No errors on that one. YAY! Booted it up and it indeed had no errors, recognized all hardware, and had Windows 11 Pro installed. All good. Pretty quick. WiFi has typical range. There are two USB ports, one HDMI port, and one 1/8" audio jack. Battery holds a charge like a champ. No security port. However, I'm pretty satisfied with this laptop. Being satisfied, I then voided the warranty and opened the system to take a look. (I don't recommend this for the casual user because, though I'm not sure, I think it will void your warranty - if they find out that is!) Now the interesting part: TLDR: Be careful when buying from third-party sellers. You might save money, but you never know where the laptop has been or whose grubby paws were inside it! See attached image of the RAM. Note that only one stick is covered with a sticker. This leads me to believe that HP built this laptop with 8 GB of RAM (1 stick) originally. I can't prove it, but I think that the seller (or another intermediary) installed the 2nd stick of RAM to bring it up to 16 GB. Three clues led me to this deduction (which is guesswork): 1 - the lack of a sticker. That's weak sauce, and HP QA would probably not let that pass before leaving the manufacturer. 2. One of the panel's front corners was slightly lifted off two of the clips, as if the person who closed the panel (after installing the RAM) didn't finish the job properly. Made it easier for me to pop the panel though! 3. The first laptop I received had that RAM issue I mentioned. That would probably not pass QA at an HP manufacturing plant either. Standard procedure is to have a system booted at least three times. Am I happy with my assumption? No. But I'll deal with it after inspecting the RAM installed and comparing it with the first 8 GB stick. The laptop looks clean and I inspected Windows 11 as well for any "weirdness" or inappropriate programs. That said, would I purchase this again or recommend it. Only if a person's sole criteria for buying was price. Generally, I recommend buying laptops from the manufacturer directly.

Bought this laptop for school and it was absolutely perfect, for a few weeks until it crashed and gave an error code. I tried to request a refund but it was 1 day past the 30 day window. I tried to file an asurian claim but was told since it was so new I had to deal with the manufacturers warranty. HP had to send a package to me to send it back so it took a few weeks before I finally got contacted by them. They informed me the laptop had been filled with cheap aftermarket parts voiding their warranty and recommended not buying off Amazon because of sketchy sellers like Chromebook Prosale. Had to wait for the computer to return and then contacted Amazon and explained the situation and they told me I had to go direct with the seller. They demanded I try a bunch of basic trouble shooting techniques despite HP already diagnosing it. Finally they agreed to a refund and issued a return tag to ship it. It arrived to them in 3 days but they refused to process a return for another 10 days claiming it was Amazon's policy and they have nothing to do with it. If you buy from them you are rolling the dice, because if it breaks I can assure you they will fight you every step of the way to get it returned or fixed.

I bought this for a basic PC for my son - basic price and not so basic features. A very nice laptop that is a step up from the entry level units that lack sufficient capabilities over time. Performance is outstanding.

Works great for surfing the web. Paying bills. Microsoft software is a welcome addition.

I love it. I need a new laptop for a while and this is amazing I was able to download everything from my last computer to my new one with one click. It doesn’t lag at all and I can do my school and crafting with ease so glad I got it I love it so much