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· THE ULTIMATE VALUE – With a sleek design and high-quality parts, our bidet attachment will give your bathroom a next-level look. Constructed with high-pressure valves with metal-ceramic cores and steel hoses instead of plastic. · HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use. · AN EASY HOME UPGRADE – Elevating your home with a luxurious element has never been easier. Includes ALL PARTS AND TOOLS to get your bidet up and running in minutes. Easily attaches to and detaches from any standard two-piece toilet. · SAVE MONEY EVERY USE – Save money (and trees!) on toilet paper. Cleaning with our bidet is gentle on your skin and sustainable for the planet. · 18-MONTH WARRANTY – Our world-class Customer Care team is always here to make sure you are 100% satisfied, so anytime you have problems or concerns about the products, we are just one call away. Register your bidet online and get an extended warranty.
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Allison BoersReviewed in the United States on August 26, 2023
I've never used a bidet before, and honestly it was mainly curiosity (and a sale) that led me to get this. I've always enjoyed the clean feeling after coming out of the shower (I have a removable shower head, you get the picture), and figured that having a bidet would be like a mini-shower for my nether regions every time I went to the bathroom. And basically? That's what it is. It's a bit of a weird experience at first, but I quickly got used to it. It feels much cleaner down there, so I'm using less wipes and less toilet paper. It's also been so nice to have for my periods and really helps me feel clean during a time of the month where I tend to feel disgusting (it does take a bit of adjustment to get the aim right as the bidet itself is meant for your backside, but it's possible). My only grumble is with the installation process ("15-20 minutes" my ass, it took me 2 hours). Even then, a lot of the problems stemmed from my toilet, not the bidet. Before this, I was not very familiar with my toilet. I could do very basic maintenance like plunge a clog or jiggle the handle around to re-seat the flapper and stop the bowl from constantly filling, but other than that I was going in completely blind. The instructions were actually fairly detailed and digestible, it was just the execution I had trouble with. My first hurdle was turning off the water supply and draining the tank. Pretty easy, actually. Not much of a hurdle. The second hurdle was removing my toilet seat. I was under the impression this kit came with the tools needed to install this, but other than the actual bidet, the only tools were a couple of wrenches that didn't fit the nuts or connections I had (they only fit the ones on the bidet) and some plumber's tape that I didn't need (nice to have though). I just moved into an apartment, so I have no idea where my toolbox is. I'm not even sure if I brought it or if it was left at my parent's house. So I'm screwdriver-less and wrench-less, but I'm also very, very stubborn. So I continued. My hinge caps were stuck pretty good, so getting those undone was a battle of its own. Then I had to unscrew the bolts holding the lid down. After clumsily locating the wing nut, I tried to use a coin as my makeshift flathead, but it didn't really work. I ended up using a charm on my key chain to at least keep the bolt still and get the wing nut moving, and from there I slowly undid the rest of the bolt with my hands. I then proceeded to do that to the other side, and boom! Toilet lid removed. I then took a brief intermission to clean. It was kinda nasty under the lid. I recommend doing this before proceeding. The instructions then told me to mount the bidet and reattach my toilet seat. DON'T DO THIS YET. You can definitely reattach the toilet seat later, and it will probably be easier that way. However, I was naive and toilet illiterate (toilliterate?), so I followed these instructions with no issue. Then comes hell. Disconnecting the water supply and installing the T-adapter. This took me FOREVER. To start, my toilet is situated between a cabinet (left) and my shower-tub (right). I can only kind of fit in between the toilet and cabinet to reach the water supply valve. I *definitely* can't fit when there's a bidet in the way (it took me an embarrassingly long time to just remove it, but again, I'm stubborn). The problem arose with trying to unscrew the water supply hose from the toilet tank. Mine is connected to my toilet's float (from the videos I watched, I think every toilet is like this), and my float would turn when I turned the hose's connection. I had no way of gaining any leverage, and after I hit a certain point, the connector wouldn't unscrew. I have no idea what was up with it, if maybe there was some gunk on the bolt or something, but it was extremely frustrating. Every video I watched that replaced a water supply hose slid the connector off with ease. Why couldn't I? Eventually I got to a point where I disconnected the float from its base in a vain attempt to get some leverage (I tried to screw the connector and base in opposite directions since I couldn't do that very well with the float still on), as well as the connection between the hose and the wall so that the hose could move freely as I unscrewed. Nothing was working. The connector wouldn't come off, which meant the wing nut wouldn't come off, and I couldn't install the T-adapter. I was ready to give up. I reconnected the hose to the wall and reattached the float , then tried to begin the process of screwing the connector back on. It was around 2am at this point, and I had been trying to disconnect this thing for 30 minutes. I told myself I'd go and get some proper tools in the morning, and then it happened. As I was fiddling with the connector and trying to get the threads to align right, it popped off. I didn't even get the satisfaction of getting the remainder of the water to drain into my container, as it had all leaked out onto the towel during my suffering. I wanted to cry. I probably did a little. I now had a choice: return to this in the morning or soldier on. I chose the latter. Actually getting the T-adapter installed was quite easy. I tightened it as best I could, then attached it to the bidet and the water supply. The bidet hose comes with a nice wing nut to tighten the connections for you, which I greatly appreciated at this point. I followed the directions and made sure that the connections weren't over-tightened, then reattached the bidet and toilet seat. Now, the moment of truth. I slowly turned on the water supply. I actually wasn't sure how far I needed to turn it, so I did it until the tank filling sounded like normal. I held my breath as it filled, eyeing each connection intensely for drips, leaks, or sprays. Nothing. The tank continued to fill until it was full again (I actually had to readjust my water level because I had messed with the float so much). I flushed it. Still no visible leaks. I ran my fingers along both hoses and each connection, seeing if any moisture collected along them. Dry as a bone. There was only one thing left: the bidet. I shut the lid, thinking that would be enough, and slowly upped the pressure. I heard it spray the lid, then some water got between the small gap between the lid and the seat, so I shut it off. I then turned it to self-cleaning, and watched as the nozzle ran water over itself. I had done it. Somehow, I had triumphed. I gathered my towel, put my bathroom back together, and laid some paper towels under the toilet in case it did decide to leak in the night (it didn't, but I'm cautious and it's what my dad had told me to do when I watched him fix water-related stuff as a kid). My advice to any future buyers: get it. It's a nice addition to the toilet and really improves quality of life regarding hygiene. However, be prepared for the installation to not go as smoothly as the instructions say. I only dealt with the problems listed above, but I know other reviewers have had issues with their toilet seats not laying flat or needing to buy longer bolts for the lid. I was lucky in that regard, but it's something to keep in mind. My second piece of advice is to know the anatomy of your toilet. I went from not knowing anything about it to being intimately familiar with how mine was put together. Watch videos to troubleshoot any problems you may be having. They don't specifically have to be about bidet installation, but they help visualize the process and may make it easier to figure out where you're going wrong (I watched videos on how to replace the float, the water supply hose, and the toilet seat in order to figure out how to proceed with certain steps). My last piece of advice is don't be afraid to deviate from the directions and tinker with it a bit. I mentioned earlier not to reinstall the toilet seat until after the water supply was disconnected. Because of my space restraints, this made my installation easier. I also disconnected the float to gain access to its base in order to try and make the disconnection from the water supply easier. The instructions didn't mention doing either of these things, but I did them anyway. Not only did it allow me to complete the installation in the first place, but I also was able to learn more about how a toilet works. Oh yeah, and make sure you have some damn tools. Don't be like me and do it all by hand. It's possible, but I truly believe my life would've been made 100x easier if I just had a properly fitting wrench, some pliers, and a flathead.
AgathonReviewed in the United States on December 16, 2020
I am a middle-aged male, quite simple and middle class (I don't typically eat foods I can't pronounce or drive a car I can't afford), and I consider myself hygienic but not OCD when it comes to that. I've never been one for lotions and potions for daily hygiene. I'm a bar of soap and bottle of cheap shampoo kind of guy. This product changed that for the better. If you feel such a device is "weird" or "odd," well if you consider it in an honest way, many of the most interesting and surprising (in a good way) things in life can be weird or odd at first. The device (Neo 120) functions as advertised, for the most part – see below -- and works very, very well. I must say emphatically up front that I did *NOT* receive this item for free or for a discount for my “honest and unbiased review,” nor do I work for the company that makes this device, nor own stock in said company. I have nothing to gain but good karma for relaying my feelings about this so you can make up your own mind: • Installation to the water supply is easy. (If you read ignorant, misleading reviews that claim this device gets its water from the toilet tank (or worse, the bowl), ignore such misinformation). It uses the same water source as the rest of the fresh water in your house, and anyone who actually owns one knows that. When installing the water supply hose to the water feed side and then the bidet, it needs to be tightened snug – not torqued down with a wrench. The latter is totally unnecessary and instead of preventing leaks, it may very well cause them. If you are concerned about leaks, it does come with plumber’s tape—not much, but enough for the job. • As others have said, installation onto the toilet itself can be tricky, especially if your toilet seat dips in the back. Imagine completely removing your toilet seat (both lids), and then placing three stacked quarters next to both holes before putting the seat back on. That is about the elevation that results. DO purchase some cheap white plastic toilet seat hinge bolts that are as long as you can find – 3 inches or so. Those will be needed, and I am surprised this wasn’t issued as formal guidance in the instructions. (If you want nicer bolts, then sure, but no one really sees those. It’s about utility for something like this). This advice is based on my standard toilet. If you have a specialty toilet that normally wouldn’t be a “standard” model in a typical big-box home improvement store, you should investigate further before you buy. • The temperature of the water that comes out of this is precisely the temperature of the cold water that comes out of your faucet. The temperature is whatever is in the pipe. If you live in a hot climate where the ground remains hot almost year around, the water will be warmer. If the water that comes out of your cold tap is normally seemingly freezing, so too will the water that comes out of this device. The company makes another more advanced “bells and whistles” model if you want to hook it to your cold AND hot water supply. I did not think I needed that feature – installation is a LOT more complicated, for one – and now that I am using it, I’m glad I decided the way I did. If I lived in a cold climate, I would consider the more advanced model with a hot/cold water blend and not just cold tap (i.e., the Neo 120 model that I have). • Contrary to other reviews, the device will not drill you a brand new door on your backside, nor will it violently launch you smashing your skull into the opposite wall in a watery, shameful mess. That’s fun reading, but it’s not fact-based. Whatever your water pressure (cold tap), then that’s what you get – which is adjustable with the topmost dial. (But that has a downside – see below) • This device will save you money on toilet paper. For sure. “Do you still use toilet paper,” someone might ask. Yes. Yes I do. But it’s much less about cleaning and much more about drying off when using one of these. • I’m sorry to be gross, but even for a guy like me, handsfree washing of the back bumper is HIGHLY preferred to smearing around your trash like car wax. There is a reason why “snobs” love these things. Did this product make me a bit more of a snob as well? I don't know, but if it did, I'm now a snob and that's fine by me. • It also saves on your stain remover costs. Think white underwear. See bullet point above. • Aesthetically it is quite nice. I don’t have guests over in the middle of a pandemic, but once I do in the future, I will be interested in their potential interest. Think about it. You are a guest in someone’s home and you see this. The door is locked. It's just you. Why not give it a try? 😊 • The price is very reasonable for what you get. The parts that could flood your house (water connections) are METAL and appear strong. There is no need for a wrench, which is very useful at breaking things not designed to withstand one. What I don’t like: • Installation (of the product onto the toilet, not the water connection) can be tricky depending on your current setup. I recommend a package of those cheap, long plastic hinge bolts. (The metal ones you likely have now are probably really gross as well, so replacement won’t hurt. In my case, my existing screws were 1) far too short with the bidet wedged in, and 2) gross. • The little white swinging “door” that inserts down into the bowl (but not the water in the bowl) forms a barrier. When in “clean” mode (bottommost dial, 3:00 position), the spout will spray water, not on your back bumper, but on that back of that little door. In “wash” mode (bottom dial, 12:00 position), the spout will drop down below the door to work. All of this is automatic. What I do *not* like is the “catch” for the door. When sitting on the seat, the little door sometimes flies open (which impedes operation), and sometimes the water pressure in cleaning mode will pop it open as well. This is a prime area of design improvement in my view. The only reason this door exists is for nozzle cleaning, either the machine doing it in cleaning mode or you manually opening the little door to manually clean the spray nozzle. Yeah – wear gloves. I see the appeal of these features, but there must be a better design that would accomplish the same result. • The water pressure control dial reminds me of the clutch on the riding lawn mower I used when I was 15. I would *ease* off the clutch and the mower would inch forward and come to speed. But if I did more than ease off it, the front wheels would clear the ground. Same here. The knob turn distance between 1% flow and 75% flow in this device is very limited. (This is due to the valve design, another sure place for improvement). The distance between 75% and 100% water flow on the knob is really the majority of the turn. (The valve moves from 12:00 to about 3:00 position). Go easy on this dial, especially at first. So if the full turn of the knob is 12:00 to 3:00, 50 % water pressure is like at 12:30. Anything beyond 1:00 is full pressure all the way to 3:00. • This has nothing to do with the functionality of the product, but some people shop less for utility and more for aesthetics. More color choices would appeal to such buyers. This is free advice to the company. Overall, the device is something I have faithfully used every day since installation (so, a bit over a month). I never thought I needed it until I had it. Next I may even switch to bottled soap instead of bars. Five stars.
Elisabeth McNeillReviewed in Australia on January 21, 2025
Great quality and works perfectly. Throw away the T valve supplied and buy the Kinetic 15mm x 15mm T valve from Bunnings.
Małgorzata Bączkowska-Zawadzka & Mateusz ZawadzkiReviewed in Poland on September 9, 2024
Produkt na rynek US, podłączenie nie możliwe, ponieważ zawory i rurki sa różnej średnicy, niż te które mamy w domach. Przejściówki nie można dorwać.
Andy SReviewed in Canada on December 29, 2023
I purchased the Luxe Bidet Neo 120 nearly 1 year ago and I couldn't be happier with my decision. This bidet attachment has transformed my bathroom experience, and I'm excited to share my thoughts with you. First and foremost, the design of this bidet attachment is sleek and modern, instantly giving my bathroom a high-end look. The high-quality construction with metal/ceramic cores and steel hoses, rather than cheap plastic, assures me that this product is built to last. It's clear that Luxe Bidet values both aesthetics and durability. One of the standout features of the Luxe Bidet Neo 120 is the hygienic nozzle guard gate. It provides an added layer of cleanliness and peace of mind, ensuring that the nozzle remains protected between uses. The automatic retraction of the nozzle behind the guard gate is a thoughtful touch that enhances the overall sanitary experience. Installation was a breeze, and I appreciated that all the necessary parts and tools were included. In just a few minutes, I had it attached to my standard two-piece toilet. It's rust-proof and corrosion-proof, which means I won't have to worry about replacing it anytime soon. But perhaps the most impressive aspect of this bidet attachment is its eco-friendliness. Not only does it reduce the need for toilet paper, helping to save money and trees, but it's also gentle on the skin. The fresh water cleaning is both effective and comfortable, making it a worthwhile investment for both your wallet and the planet. Lastly, the 18-month warranty is the cherry on top. Knowing that Luxe Bidet stands behind their product and is readily available for support if needed is reassuring. In conclusion, the Luxe Bidet Neo 120 is a game-changer for any bathroom. It combines style, hygiene, ease of installation, environmental consciousness, and excellent customer support in one fantastic package. I highly recommend it to anyone looking to upgrade their bathroom experience.
IbrahimReviewed in the United Arab Emirates on June 26, 2023
Good quality
LizReviewed in Sweden on September 23, 2023
Did not fit my toilet which is standard in sweden