My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems. One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it. This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive). Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again. Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me. There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.

I purchased this machine in May, 2022, and thought I'd wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I'm pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it's paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned. More specifically, in terms of cost/benefit, I'll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we've run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee. Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can't get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They'd repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend). The Phillips machine does have a few quirks, and there are a couple of changes to the unit I'd love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the 'no tray alert' warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it's relatively small and light. All in all, I highly recommend this product.

DO NOT BUY THIS MACHINE. Over the past two years, I've had to send it back to the factory twice to have it fixed - first the sensor on the water pump went bad and was telling me there was no water when it was more than half full, and now the coffee bean grinder pretends to grind beans but it pumps out dirty water. Seriously, it looks like something I pulled from a pond in Montana. Anyone from Montana will tell you, you don't drink that. I called Customer Support, chose "English," and spoke with someone who, while probably a very nice lady, could NOT speak English well - not only that but her Tagalog accent was SO strong that even when she did say the words in the right order, I couldn't understand them. I am all for customer support in other countries, I don't mind when there's an accent, but when I need support for my machine and you're telling me what to do to troubleshoot, I HAVE TO UNDERSTAND YOU. Anyway, back to the machine...it's loud, louder than any espresso shop that I've been to (and that's a lot), but if you have it in a cabinet that won't bother you much. When it DOES put out coffee, it's good - not the best, but definitely passable. However, for a $700-$800 machine, you should expect better than "passable." I'd really like my money back so I can buy another brand (my Cuisinart K cup machine has been fabulous for the past decade or so), but they won't give me my money back. TLDR: if you want to spend your hard earned cash on an "OK" machine that will probably fail you, by all means...buy this product. If you want a coffee maker that will last and not give you a headache that you're probably counting on the coffee to alleviate, get something else.

Click to play video Attention all coffee lovers! I recently acquired the Philips 3200 Series Fully Automatic Espresso Machine with LatteGo Milk Frother, and let me tell you, it's a game-changer! This incredible machine has taken my home coffee experience to new heights of excellence, and I couldn't be more thrilled with its performance. The video represents the time from power on to latte in hands. (roughly 3mins) First things first, the LatteGo Milk Frother. Oh, what a marvel! With just a touch of a button, it effortlessly transforms ordinary milk into a velvety, creamy froth that rivals the best cafés in town. Whether you're craving a silky latte or a frothy cappuccino, this milk frother delivers perfection every single time. Plus, it's a breeze to clean, so you can bid farewell to those tedious milk residue battles. Now, let's talk about the espresso brewing capabilities of the Philips 3200 Series. Prepare to be amazed! This machine boasts a fully automatic system that takes care of every step of the coffee-making process, from grinding the beans to brewing a rich, aromatic cup of espresso. The aroma that fills the room as the machine works its magic is simply delightful, setting the mood for a truly delightful coffee experience. One of the standout features of this machine is its customizable settings. With a few simple adjustments, you can personalize the strength and volume of your coffee to suit your individual taste preferences. Whether you prefer a mild morning pick-me-up or a bold espresso shot that can rival the best café in town, the Philips 3200 Series has got you covered. And let's not forget the user-friendly interface. Navigating through the various options and settings is a breeze, even for those of us who are not tech-savvy. The clear display and intuitive controls make it a joy to operate, ensuring that you spend more time savouring your coffee and less time figuring out complicated instructions. Lastly, maintenance is a breeze with this machine. It features an automatic cleaning cycle that keeps everything running smoothly, and the removable parts are dishwasher-safe for added convenience. With the water filtration system, you can bid farewell to the hassle of frequent tedious cleaning routines and spend more time enjoying your delicious cup of joe. In conclusion, the Philips 3200 Series Fully Automatic Espresso Machine with LatteGo Milk Frother is a coffee enthusiast's dream come true. From its exceptional milk frothing capabilities to its customizable settings and user-friendly interface, this machine delivers coffee perfection with every cup. Whether you're a seasoned barista or a coffee lover looking to elevate your home coffee game, I wholeheartedly recommend the Philips 3200 Series. Trust me, it's worth every penny! So go ahead, indulge in the ultimate coffee experience. Your taste buds and caffeine-loving soul will thank you. Cheers!

Click to play video if you are considering this machine, I would like to share some of my experiences with you, pre-owner and new buyer. You might knew those tricks if you’ve read the manual. my Little Summary of “Press and hold for 3 seconds” with the following buttons under “Power Off” are able to change some hidden feature settings …. suits EP3241/54 1) Aroma = Water Hardness Soft1>Hard4. 2) Quantity = Water Temperature Low>default>High. 3) Aqua = Activate Aqua-Filter. 4) Calc = Auto-off timer 15/30*/60/180mins. 5) Espresso = Restore factory setting. 6) Coffee = On/off panel Beep Sound. this LatteGo automatic espresso machine is super easy to make cappuccino under 3 mins from power On. and Super easy to clean up too. It’s make noise but not really loud enough to wake anybody in the morning. It’s gave me really fast, tasty and creamy espresso as always. if you knew how to use “Bypass” feature … “Press and hold 3’s ” on the “Pre-ground/Aroma” to bypass the grinder on Latte Macchiato can easily get “Hot Milk only” and same way to get “Foam Milk only” on Cappuccino. so far, for the past 5 months I just have to refill coffee beans and fill up the water tank at the Front side when it’s empty. Do “Maintains it” just take a minute to drain the drip tray and empty the bin after every use, and also took about 5-10mins to rinse the brew unit weekly. Wait 5 seconds to “Reset the built-in counter” when took out the Drip tray under Power On as always. Otherwise it’s will keep LED remind you to empty the bin after every 8-10 shots. The coffee spout is adjustable to fit most travel mug not taller than 16cm which is big plus to me. And all beverages are able to program it’s own quantity size from 50-250ml but at least larger than the default size. all details is on the manual. be cautious with the Aqua-filters, it’s needs to be fully filled water and lets bobbles completely out before installation, otherwise you may get trouble with the water intake cause by the air block. and the running cost, according to the manual that Aqua-Filter needs to be replace every 3 months or every 95L of water ( >1,000 cups), It’s means I need to replace Aqua-filters x4 per year. That’s about 25cents per day for Filters and each shot of the 10g coffee beans cost about10-20cents. Total is just Less than $2 per day for me to make 6-8 shots espresso daily. (I like Melitta and Lavazza beans both not oily) Lastly, For the past 5 months I did once filter change already and did descaling once just follow with the Philips you-tube instructions step by step easily. the machine still works very great.

I was tired of the cost and waste of Nespresso pods and I almost never used my drip coffee maker anymore. Caught this unit on sale and after reading mostly favorable reviews, took the plunge. This is now the only coffee machine in the house. It definitely works best with an Italian roast (lighter roast, less oily). Starbucks beans might be too greasy for this. We either buy Italian brand name or local roastery beans. Love the built in water filter - no need to use distilled or filtered water. Maintenance is fairly easy every week or two and it's great at letting you know the bin is full or the water tray needs emptying. The only, very minor, negatives we've found is having to wait 30-60 seconds once it is powered on to run through its maintenance cycle (I'm impatient for my coffee in the morning) and sometimes the water level sensor is a bit finicky. Neither issue is a big deal. The overall build quality seems quite good and I feel like we'll see many years of use out of this machine.

BBought two for myself and a friend. Both came with defects from the start. One doesn’t make a difference what amount of coffee chosen (makes about same quantity every time) and the other stops making coffee once water tank 3/4 full or less. Decided to try and replace through Philips the second one first. It took me a month to convince them it is a problem that needs to be fixed. Send the unit, waited almost half a year, got unit back, now it is as other one always same amount of coffee and initial problem still exists (have to keep water tank 3/4 full at least). Never expected to have such awful customer service for the item that almost 1K. My friends have the same machines and they are working great so don't buy if you are not ready to gamble on quality.

Took a long time looking at replacing my dead (12 years) DeLongi Magnifica machine while still using a 20+ years old SEACO (still works like new) expresso machine! Getting lasy in the morning so wanted an All-in-one solution.... Must admit this unit perform as expected but holds a few annoying features... 1-) Grit removal is based on # of cups poured and not driven by a sensor... So, as I normally clean it after every use (4-6 cups), unit trigger the CLEAN light afetr about 10 cups no matter what so.... annoying after 1-2 cups... 2-) Also use much more water than my previous DeLongi as it seem to clean up the brewing unit with a fair amount of water after every brew. So waste platter is filling up quite fast! 3-) Also bought several replacement filters but not too sure IL keep using these as these are triggering the thank "empty" switch while 2 inches of water still in the tank... Also got this "Clean" blue light coming up for no apparent reason and again using 1 cup of water to turn it off! Will try figuring out what is this feature! Besides, so far looking good for the price! Will comment later while figuring out all the features! 4-) Would have preferred a unit pouring the milk as a last operation but not sure about other brands!!!!