Ring Wired Doorbell Plus (Video Doorbell Pro) – Upgraded, with added security features and a sleek design (existing doorbell wiring required)
149.99
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Ring Wired Doorbell Plus (Video Doorbell Pro) – Upgraded, with added security features and a sleek design (existing doorbell wiring required)
· Upgraded, 1080p HD wired video doorbell with Two-Way Talk and Quick Replies, Advanced Motion Detection, built-in Alexa Greetings (an exclusive Ring Protect Plan subscription feature), enhanced dual-band wifi, and customizable privacy settings · Get motion-activated alerts on your phone, tablet or PC and check in at home anytime with Live View all in the Ring app · Speak to visitors when you can’t get to the door with built-in Alexa Greetings, an exclusive Ring Protect Plan subscription feature · Enjoy a more reliable connection with dual-band (2.4 or 5.0 GHz) wifi connectivity · Hardwire Wired Doorbell Plus (Video Doorbell Pro) to your existing doorbell wiring and doorbell chime inside using the included tool kit for around-the-clock power and peace of mind · With a Ring Protect Plan (subscription sold separately), record all your videos, review what you missed for up to 180 days, and share videos and photos. · For added peace of mind, pair with Alexa to help you keep an eye on your home. Connect with Alexa to hear alerts on your compatible Echo device or see a Live View with an Echo Show, Fire TV, or Fire Tablet. Talk to visitors by saying, “Alexa, talk to the front door.” With a Ring Protect plan (subscription sold separately), Alexa can also make voice announcements and automatically show live video feed on an Echo Show, Fire TV, or Fire Tablet when your Ring Video Doorbell detects a person.
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Premium wired video doorbell with Head-to-Toe HD+ Video, Two-Way Talk with Audio+, 3D Motion Detection, built-in Alexa Greetings (an exclusive Ring Protect Plan subscription feature), and customizable privacy settings.
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Speak to visitors when you can’t get to the door with built-in Alexa Greetings, an exclusive feature with a Ring Protect Plan subscription.
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ElliottReviewed in the United States on January 2, 2023
This review is on the Video Doorbell Pro, the initial version, let's call it version 1. That is what I purchased and what many reading this review may have as well. My original review that follows pointed out one annoying negative and gave the product 3 stars. Apparently Ring monitors their reviews (since they are owned by Amazon) and as a result I was contacted by a Ring specialist, who was knowledgeable about their products and worked closely with me for a resolution. That experience was very positive. As a result, I have upped my review to 5 stars as the doorbell now meets all my needs and her willingness to work with me was exceptional. The product I am giving 5 stars to is the Video Doorbell Pro 2 which is different than the product I purchased which was the Video Doorbell Pro. Following is the review of the Pro. After that is the review of the Pro 2. I purchased Ring since they are an industry leader, generally get good reviews, and were helpful with my questions prior to purchase. The install went fairly well. The couple of questions I had they quickly and efficiently addressed with my calls to their help line. The only tricky part was due to my door’s construction and the need to mount the Ring somewhat higher on the frame then normally is done for conventional doorbells. I had to fish my doorbell wire up behind the trim to the Ring. But it all went well. The one problem, and the one that is still not resolved, is the audio quality of the signal broadcast by the Ring speaker for talking to the person at the door. The audio quality I hear inside is great; it is just the audio quality going out that is bad. I did a bunch of reading about this. I suggest you go to the Ring community forum at community-dot-ring-dot-com. Search for poor audio quality and read the post titled “Ring Pro very poor audio quality - garbled badly at doorbell - but fine if reviewing recording.” That series of posts covers the problem in detail. I also found similar complaints in Amazon reviews. I called their help line hoping to raise the complaint up the food chain and get it resolved. It seemed to me like a product problem. After over 3 hours invested and talking to 4 different support agents of increasing authority, I was told by the last one “I am the top of the line,” I still got no resolution. She insisted the issue was my Wi-Fi even though all the tests conducted by the Ring doorbell indicated the Wi-Fi was fine and even though the incoming video and audio was high quality with no distortion. They also sent me one replacement and then another, the last one supposedly from the newest “version 3” batch. They all worked the same. I do have to say they tried, but with the info I provided and the info in the Ring Community posts, it does sound like a design flaw. I can’t say for sure, but I have given up. I don’t really believe my last contact was the “top of the line,” nor that she ever spoke to actual product engineers. It is annoying how companies “protect” their engineers from their customers. I decided to keep the doorbell since it does everything else well, and I have modified my door jamb to accept it. I don’t often have to talk to a visitor using the doorbell and the one time I needed it I was able to, even though the audio sounds like I am talking through a Kazoo. The Ring website is easy to use and it is nice to have a video doorbell. UPDATE for the Pro 2. As I said a Ring specialist saw my Amazon review and contacted me to see if she could better resolve my problem. She was more expert that the 4 prior persons I had spoken to and also apparently had direct access to engineers familiar with the product. She asked if she could send me another (my 4th doorbell). I said “yes let’s give it a try,” thinking this was another update on the Pro. Actually it turned out to be a different more-expensive product, the Pro 2, but I didn’t realize this till later. The long and the short of it is, the Pro 2 works fine. It has even better video than the Pro, similar incoming audio, and a much-improved outgoing audio. It is now reasonable to have 2-way conversation through the doorbell. She also assured me that the prior Ring advice was incorrect and that my Wi-Fi was fine as was the way I had interfaced the doorbell to my system. I asked my contact if the Pro still had the same audio problems as I had identified, and she assured me that the latest version of the Pro and the Pro 2 had “the same audio capabilities.” I cannot confirm this but she seems to know her stuff. So, if outgoing audio is important to you, the current version of the Pro may suffice, but your best option may be to spend the extra for a Pro 2.
Joy2u2Reviewed in the United States on April 28, 2025
We love our ring doorbell. It arrived on time and was reasonably priced for what it does. It was fairly easy to install. It works as stated. I love the fact I can check out my front porch while away from home. I can check for packages, visitors or even to see how the weather is. It picks up any unusual activity as well. Last holiday season it picked up a young teen damaging one of our holiday decorations. It was easy to add the app to our iPhone. It occasionally will pick up a bug flying around in the middle of the night or a coyote crossing our driveway. The Ring Doorbell has been out awhile. This is our second one. We highly recommend this product. We will never be without one. The view is perfect on my iPhone. Clear as can be. I can also view on my iPad. You can talk to people…even if you are not at home. We are very pleased with this product.
Jeff KeimReviewed in the United States on March 19, 2025
Our electrician installed our wired Ring Doorbell and Ring Chime today. We could not be happier! The video/voice features are working perfectly, including the alerts whenever someone is at our door. We love that there are so many chimes that you can set up for the Ring Chime. The Ring App we downloaded from the Play Store for our Android Phones made the set up very simple and gave us plenty of options to choose from throughout the set up process once our electrician finished the install. We highly recommend the wired Ring Doorbell and Ring Chime. It works great for us and we think it will work great for you too!
HTSReviewed in the United States on February 23, 2017
[October 2018 Update] Revisiting my review once again, making it 4 stars. My doorbell would randomly die after someone pressed it, rendering it useless until I reset the power. I decided to reach out to Ring and after a very brief conversation they offered to send me a replacement device right away. Once I received it, I quickly noticed that it was the same in the front but completely different hardware in the back. I swapped out the old (sent it back to Ring), installed and setup the new (very easy to do by yourself), and for the past month+ it has been working very well. None of the issues I had been experiencing with the original unit have since resurfaced with this new unit. I'm glad I decided to reach out to Ring for support on this and was very appreciative of the support I incurred including the replacement device. [JUNE 2018 UPDATE] Well, my Ring Doorbell Pro died this week. It had gone offline about 3 months ago... then again about a month ago... and now it's completely dead. Previously I would go through the reset / setup procedure and it would come back online. Now there's no lights, etc. Apparently it's a "known issue" according to Ring. Read the numerous reviews here. I understand electronics are not necessarily meant to last forever, but a $250 weather sealed doorbell that sits in a sheltered environment should last much longer than 2 years. In addition, the fact that Ring claims it's a "known issue" means that they are aware of a design flaw. The flaw could be hardware or software, but a flaw means it's their fault. However, since they only provide a 1 year warranty, I suppose that makes it my fault.. Not a single person who's reviewed this issue and had any luck with support on this issue. Support did call me back to advise me to disconnect and reconnect the ring pro to see if that would work. Others who have tried this indicate that it's just a matter of time before it will fail again though. I had to try 3 times before it properly reset. I'm not going to hold my breath. Buyer beware - if you have money to burn, it's a fantastic device while it is working. I for one will do my research and see if there's a better alternative available while I wait to see if this one dies. [ORIGINAL REVIEW] One day while I was out running an errand my ring app on my phone notified me that someone was ringing the doorbell. I don't always answer, but decided to. The young man at my door seemed a bit 'off' and asked for "Nick". There's no one named Nick on my street... or in the small area where I live. I told him he had the wrong house and the guy left. Few minutes later I could not shake that something was off, so I reviewed the entire video footage - Ring captures motion so I was able to see what he did prior to ringing the doorbell. This guy was wearing a hoodie so he covered his hands, looked through my front door window for a good 5+ seconds, then started to check the door to see if perhaps it was open, before deciding to ring the doorbell... all with his hands covered. It was 70 degrees out. Once I answered, he seemed shocked and he quickly pulled up his hood. I contacted the police and they filed a report. I shared my Ring video with them and they said it was the cleanest video they had seen in some time. Less than two weeks later a detective called me to let me know that the guy who came to my door was indeed looking to burglarize my home. He had been arrested and put in jail for other area burglaries. The detective said that had I not answered the doorbell, my home would most certainly have been broken into that day. I've had the ring doorbell since September 2016 and this was the first and only time something odd/suspicious was captured and, to say the least, it works!!! Now onto some of the issues I've had: 1. Ring initially was recording very poorly and sometimes would not capture video properly if at all. I installed a high end wifi extender nearby and problems went away. Previously my wifi signal strength was about 40% at the doorbell location. Now it's close to 100%. 2. My Ring doorbell went offline and it took me who knows how long to realize it. The app has a health monitor - RING why are you not telling me that you're offline??? Why do I need to discover it for myself???? Getting it back online was a bit of a hassle also. 3. Angle. I now see some angled plates for sale but would have liked to have had those when I installed it. It's perpendicular to my door, which means I am not capturing as much motion as I would like. Someone needs to be on my porch before it starts capturing motion. With an angled plate, I could catch them coming up my walkway instead, which is more useful. 4. Costs $30/year to maintain recordings. If I install additional devices, it's an additional $30 per device. Would have liked to get a price break. Overall, great product. Not sure I've seen a better one on the market. As with any tech, there are always likely to be issues somewhere. Overall, I think this is a good product and well worth the peace of mind.