So far,so good.No foreseeable problems.Phone is great.Would recommend to anyone seeking a viable option to damaged or malfunctioning phone.Great value for the money !

I loved this phone!! It's a great phone. It's gorgeous. The sound is

I had ordered this phone in Feb, the information said EXCELLENT used condition. When the phone arrived not even 10 minutes after booting up and using, the device glitched and the screen went crazy multiple displays inverted colors as well as snow screen on the bottom half. I emailed customer service cool got a replacement with no need to send in the old device since it wasn't working. New device ALSO EUC, same screen problem, the first phone was purchased a little over a month ago. The second one isn't even a month old and its already totally fried, the charger doesn't work so if you need to make a call while its charging you're SOL, because the glitch is so awful on charge it taps things when you aren't even touching the phone. Never mind consistently being put on hold because the screen is glitchy and apparently registers your face as a touch every single phone call even with the sensor enabled and all the touch sensitivity set right. If I could give Zero stars I would, customer service was awesome but whoever is in charge of quality control dropped the ball twice. I will never order another refurbished device from Amazon again, I trusted because I've bought a device from here before and it lasted 2 years before it was totaled. I'd post a picture, buuut the phone isn't useable soooo...

Everything seems to be working

This was actually a really good buy. I think I'll but all my phones here

Muy bueno el telefono y mas si no eres tan tecnológico

Came well packaged, very clear and easy instructions, delivered safely and is like new. No damage, markings or anything. Looks new out of the box. Came with a charger and cable. Quick and easy setup, fast, clear pictures, smooth touch screen, Excellent space, battery last long even when playing games or streaming, charges super quick, works with my carrier sim, is slim, has a nice sized screen and was well worth the price. I hadn't upgraded my phone since the Samsung galaxy 9 so this transition was smooth. Phone does not heat up during use or charging and is an overall great buy and Excellent quality.

I ordered this phone as an affordable option to replace my other android. Always loved Samsung and was happy with the price. I ordered the phone in excellent condition and while there's are no cracks or chips it is far from excellent. The phone isn't always fast like you'd expect from a refurbished model but it works and I'm happy with it. It does get hot though. I know this can happen with a lot of use but I don't use mine much and it can feel like it is overheating while just sitting idle. Overall the phone is fine for the price and am happy with it. What I am unhappy about is the customer service. When you receive the box there is a postcard with instructions should you run into issues while setting the phone up. I started the set up process and the phone died. I shrugged it off and understood it may arrive with a dead battery. I plugged it into the included charger and let it be. 2 hours go by and I check on it and no charge. I move the plug to another outlet and charge for an hour. Still no charge on the phone. I borrow a charger from my son and his charger worked immediately to charge the phone. Perfect I got a decent phone and bad charger. No problem on the post card it mentioned to reach out for a new one incase the charger doesn't work. It also says to reach out about a problem before leaving negative feedback. This is where the problems start. I iniate a message and I go days without a response. I reach out again and this time they respond. I give them the information they requested and again no response. I reach back out and a week later to inform them I'm going to leave my fair and honest review including the part about the charger. I then get responses it's been sent, I say perfect, 5 days later ask again. I'm told it's been delivered. It hadn't been delivered though. I'm then told check your mail tomorrow, still not there. I ask for tracking and get silence. Inform them I use USPS informed delivery and no package or envelope from them has been recorded coming to my address. At this point they are just ignoring me. I got a new charger, I don't need there's but this is about principle. They ask for you to give them a chance and I was more than patient for month. They lie and tell you whatever to not leave a review. I feel lucky I got a decent phone because I don't even want to know how they'd handle that. Under no circumstance would I buy anything from Bayshine Trading ever again. They are dishonest and don't care about making things right. Purchase with caution.