I needed an unlocked phone to use in Italy and Austria. I bought this S21+ along with an "Orange Holiday Europe" SIM card. The phone arrived in excellent condition, with no scratches or dents. The screen appeared to have been replaced. After setting it up, I tested it by installing SIM cards from AT&T and TELLO, both worked perfectly - it's definitely unlocked. Right before the trip, I installed the "Orange" SIM card with the phone powered down. Upon arrival in Italy I powered it up, and it immediately connected to the local service. We used Google Maps to get from the airport to our hotel some 50km's away, no problems at all. Photos taken on the trip were excellent. We installed Google Translate and Microsoft Translator which worked perfectly and were a real asset in helping us navigate the foreign signs, menus, etc. We also set up Hot Spot and Tethering, and used that along with wireless calling on our US SIM based phones to make and receive free calls and texts to/from US numbers. It all worked as expected with no issues. There are two minor issues to report. The battery life was OK, I would start each day at 100% but by end of day it typically had around 30% remaining. My new (locked) S23+ easily gets two days on a single charge. I did notice a minor blemish on the screen after a week of using it. At first I thought it was just a greasy smear, but no amount of cleaning has managed to remove it. I didn't notice this when I first received the phone so it most likely manifested after use. It would seem to be a flaw with the screen itself. I did not use a screen protector, which may or may not have helped to prevent it from occurring. Fortunately it's close to the bottom of the screen and has not really affected the viewing area, nor has it affected the touch screen in the area of the blemish. All-in-all I am happy with this phone. I plan to use it for future international trips as it can do what I need without having to pay the $10-a-day AT&T International Roaming plan - that soon gets very expensive with 2 or more phones.

This is the first time I bought a refurbished phone from Amazon renewed store. The phone looks good, no damages, works properly and is unlocked. International sims also worked.

Phone arrived on time and in great condition. Seemless transfer after I got it charged up and running. The charger, however, is another story. Even after 30 mins it barely hit 3 percent battery. I found a factory Samsung charging block and its good to go. Phone is great but the included charger is junk in case your think this is an option for you.

The phone I received (after I had logged into my Google account and transferred personal data to the device); was found to have a 3rd party app still installed which CLAIMED OWNERSHIP OF THE PHONE. Uninstallation of the app, which said that it had administrative privileges and that anyone with access to the base program could view/alter content of the phone; was allowed, yet the app warned it may leave residual holes in the phones security. After deleting the app, I notified Amazon about this seller potentially selling devices which were not completely initialized and may still be under the control of the device's previous owner. Since I don't sell/send-off data storage devices which I have entered personal information into, I will not be opting to swap for another potentially more defective unit. It has now been discovered that this device drops connection from WiFi without notification nor any indication of connection loss- except that messages cannot be received over WiFi until the WiFi connection is disconnected/re-enabled or the phone is restarted: this seems to happen almost daily and will likely force me into an unlimited data phone plan, on account of needing reliable connection while at home- assuming it won't require the SIM card to be removed and reinserted due to a similar issue with cellular connectivity. Company declined to refund me anything, citing that the 50% refund I requested was "more than they would ever offer;" yet I believe they were reluctant to offer any partial refund, due to my notifying them that I threw them under the bus to Amazon's customer service. This is the type of device reseller who would shamelessly sell stolen property- because they can always offer a device swap if they're found out. They are unaccountable for tricking Amazon customers into trusting devices they were in charge of making safe/secure for the customer, yet they are wholly unaccountable to the potential damages which their negligence may allow. Due to this experience, my family will no longer trust Amazon's refurbished phone resellers, like we have in the past.

Packaging was great...very professional...came with charging brick and cable with discharge pin and paper work..phones is like brand new!!! Works perfect!!!..very satisfied with order and delivery😄

Price was right. Screen is perfect. Phone immediately connected to T-Mobile when sim inserted. Became a hand-me-down to an AT&T user. Factory reset and dropped in the AT&T SIM and immediately connected. Body had tiny scratches but immediately went into a case, never to be seen again. Included charger is a fast charge unit and works really well. Don't like power button location but that is a Samsung thing not a specific item thing.

I am a power user of cell phones, as they call it. I have been looking for a great phone, with ample storage space, and a spectacular camera. And of course, a decent battery. This phone has it all. I did realize that the battery was only 4800mAh. I'm used to 5000mAh. That's ok. Because it still lasts all day. This phone is excellent. The camera is the best I've personally ever seen and used. It takes awesome pictures, very clear and very, very High Definition. The speakers are the best I've personally ever heard. I appreciate very much the 6.7" screen size. It may look smaller than another phone, but it's just easier to handle. I am a cell phone aficionado. This is an excellent phone 📱.

I was doubtful at first, but I love it. Works like brand new.

El paquete llego en buenas condiciones, lo que esperas de Amazon renewed, un buen dispositivo, se siente al tacto bien construido, donde encontraras detalles es en las esquinas del dispositivo, algo común en un dispositivo renewed, pero nada que una buena funda cubra y proteja el dispositivo, se nota la fluidez por el procesador, y un gran sonido al reproducir música, el tema de la batería aún es debatible, normalmente estos celulares llegan con un 85% de vida util pero ya que llevo pocos días usándolo y la mayor parte lo tengo en mi auto contectado, pero si tu idea es tenerlo por bastante tiempo yo recomendaría cambiarle la batería por una nueva en unos años, me encantó el dispositivo, volveré en un tiempo para actualizar si apareció algún problema. Pero sin duda alguna volvería a comprar uno más como regalo.

Bought for my dad. He needed a newer phone to be able to do what he needs. We were impressed when it arrived, it looks great and exactly what he needed. Thank you

Buen equipo, cumplió con todas mis expectativas y las superó, la batería dura lo indicado lo que significa que esta en buen estado, sin ningún tipo de rayón o algo por el estilo, estetica de 10, y liberado por lo menos lo he probado en att y telcel y me ha funcionado. Bocinas en buen estado y todas sus conexiones igual ❤️ Muy contento con la compra En cuanto al dispositivo pues pase de un 13 pro máx a este y realmente me gustó el sistema operativo después de años de usar ios, la cámara es buena, no al nivel de un 13 pro máx, pero si al de un 12, lo malo de la cámara es su vista previa, sale horrible, después tomada la foto y procesada queda excelente

El telefono funciona bien los primeros 3 meses, posteriormente empieza con fallas intermitentes en la pantalla (parpadeos), 2 meses despues dejo de funcionar la pantalla y ya no aplican las garantias,