When we bought our house, the old owners left an older 1001ae model shark behind. I got it to work, but it doesn't map everything and cannot be told where NOT to go using the app - we have to leave an ugly magnetic strip on the floor, like behind my office chair because the older shark (Sharkey Gyllenhaal) likes to jail himself in between the chair legs and bounce around doing endless austin powers maneuvers until he runs out of juice. I was still impressed with that old robot enough to want more. When I decided I needed one for my first floor, I did my research based on reviews and found this newer model, and it is a huge upgrade! I also trust the Shark name, so I was not willing to try other manufacturers. This new shark is seriously upgraded! It has Lidar. It zipped through the house very quickly and formed its maps NOT based on bumbling into objects. It was so quick to map, and its maps are very accurate compared to that old model 1001AE. I made 'no go' areas in the app for the new one so it didn't suicide itself down the stairs, though I am sure it would have stopped at the edge. I loved this new one so much, I ordered another new one for the 2nd floor upstairs, and it is just as amazing. At some point, I thought I might try the old one in my bedroom, but it didn't work out, because no matter what, I could not convince it to go all the way into my strange shaped bathroom. But when I got the Matrix, its lidar capabilities saw all the nooks and crannies. Old Sharkey was back to the basement where he runs just fine so long as he stays away from the magnetic strips, which is perfectly fine for a free robot. If you have a chance to upgrade, though, I highly recommend this robot! The suction is incredible on all my shark robots: I stupidly thought we were getting everything with our regular vacuum because there was not much to empty each time you ran it. If you are a pet owner, you will be disgusted with how much dander, dust and pet hair the shark robot picks up, every time more gook! I could build a new cat weekly with what it is finding. I love coming into the room with the neat rows of carpet stripes left after it cleans, and I feel like I have a maid since they save me soooo much time every day! I will be a shark fan for life if these hold up. Add up all the time weekly that you are spending vacuuming your rugs and hard surfaces and imagine not only crossing that off the list but having a house with less dust and dander floating about. I swear it is helping my pet allergies too.

Click to play video I purposely did not write a review for this immediately after receiving it. I think those reviews really do not tell you the full picture because everyone is excited and then they rant and rave about it, not knowing that it should run through its paces beforehand. As of today, it’s been approximately nine months since I’ve had this machine. In fact-it is running right now as we speak. So, if you were expecting this machine to clean everything in your house, well, it won’t. However, if you put it at the setting of an average clean, it will pick up the dust and everything else in between in the common traveled areas. If you place it on matrix clean, you will run the battery down and it will take a couple of sessions in order for it to clean your entire place based on the square footage of your home. One recommendation is to make sure every week you dump out the container or the collecting bin. Also, when you do, make sure you inspect what it has picked up when dumping!!! I had found that it my wife’s missing earring, a few dimes and a missing screw that I was looking for for my key fob to the car. So make sure you are looking to see What the vacuum shot into its collecting bin. Also, in regards to hair, it will pick that up however, make sure you have a fine or small screwdriver available. The hair tends to bind up the bristle wheel that is next to its traction. If there’s any long hair, or dog hair or what not it will end up collecting there and bind up the Pick up Wheel or spindle. You will have to unscrew two small screws and gently take it apart and get that tangled weave of hair out of there. There is a ball of it binding the wheel to make it free flowing. What will happen is over time, it will not spin as well, it will drain the battery because it had to work harder when working, and then you will get errors stating that the wheel is caught up somehow. It is because of that reason you need to make sure that you do a monthly maintenance check on this vacuum. It’s just like any other robot vacuum / it can only do so much as it’s designed for. Constant preventative maintenance insures that your robot vacuum will operate properly like brand new. As in with bumping into things and so forth, it does have some hiccups where it cannot find the collection bin. You may want to make sure that the Wi-Fi is working properly in your house and also make sure that the base unit is plugged in properly. I’ve already had that happen to me a couple times because the vacuum Will sometimes pull out the cord when vacuuming around it- the cord is on the floor and then it has problems finding the charging base even when it’s right next to it….just a suggestion… The app is very friendly to use, and you can set your zones, so customization is really user-friendly- once again. Also, this machine tends to find its way quite easily through all the areas corners, nooks and crannies. It operates in the dark because of its motion sensor, and Vacuums our entire floor in one charge based on its settings. 1750 Sq feet. It notices stairs, and also one feature I do like is that it does adjust to objects that are either stationary or if you’re standing in the way. Meaning, if you’re standing in the vacuum comes up to you it will work around you. It will then turn around to do the next pass. If it sees that that object is not there, it will come back And vacuum the spot where you were standing. That’s a very cool feature in my opinion. I also noticed that it does not miss or uncover typical open areas. They are very uniform when this robot is vacuuming those spaces, almost like a golf course lawn pattern. Once again: nice job in uniformity. If you are low on charge, the vacuum will stop, find the charging unit, recharge, and come back to the same exact spot and continue vacuuming until the whole (day task) is completed… Keep in mind, this won’t do everything, but it does keep the dust down. In tight corners, this will not be able to reach due to its circular design. The main key is to perform monthly maintenance on this vacuum if you are running this one to four times a week. If you maintain that which is very simple, approx 5-10 min of time, you’ll be very pleased with this shark vacuum. I just bought another one for our downstairs because I am that impressed. Additionally, I purchased two extra batteries to make sure that this model is discontinued. I have enough prolonged extended time for this machine to keep going. This is a great investment. Good luck!

The item arrived on time relative to the purchase date and in factory condition. The item was set up with no rating reduction-worthy issues. [One issue met during setup. WiFi connection established with the item immediately after only one failed attempt. The WiFi feature is non-critical to the operation of the product; the function still works as advertised after a second attempt and no troubleshooting.] Within a 24 hour interval of receiving and testing the product, the item operates as anticipated.

I've had it for 2 months now and use it everyday. It was easy to setup and save a map of my house. Once you have it mapped it will go for 30 min then go empty and go for an other 30 and empty and so on till the whole house has been covered, it really doesnt miss a spot like the rooba I had before that would just bump around till the battery was dead, it would always stay in one room or get stuck under chair. That not an issue with this robot. The self empting is awesome we just empty it once a week and I have 2 large dogs, 5 & 6 year old kids. The brushes do not taggled like my old roomba and for me that was a god sent cause I literally had to clean my brushes after every go before, now I just look at it once a week and its usually pretty clean. Make sure you clean the filters atleast once a month. Good buy

1- Does not work in the UAE as an app (need to download an apk) 2- after working for 2 days - it broke - does not self empty 3- Suction power and maintenance is bad. Do not waste ur money. other options are better i got the Roborock Q7 max and is wayyyyyy better and is supported.

This device kept breaking down and the company keeps stalling on my refund. Its been 2months since its been picked up But STILL they have not refunded me.

El funcionamiento de la aspiradora es excelente. La compré para mis papás y no tuvieron problema con utilizarla, lo que si es que no me di cuenta que la APP no está disponible para México, así que la estamos utilizando con el botón. No he intentado con Alexa, aunque veo que si es opción