Click to play video So my first robot vacuum was an original iRobot Roomba many years ago prior to this auto-dump tech. I loved that thing and it still works to this day, however obviously its nearly daily use maintenance was too much for me to do each time. FFWD to now: I live alone with a boxer dog and am gone to work each day so my home's floor was just too much for me to be able to maintain. I decided to invest in a new tech auto-dump technology robotic vac, which would be perfect. Nutshell: after much research and my great experience with iRobot, I decided to order up their latest and greatest, and at "greatest" cost. Supply chain issues delayed delivery for a month, okay, got that. After a month, emailed company just to simply get an update. Did this four or so times over the following month. I received zero, absolutely zero responses, to my utter surprise. Placed two phone calls in to their customer service, and each time after on hold for 45 minutes, I gave up. I was willing to wait - but.... Their product originated in development from the USA, by higher ed students originally afterall. Wellll, suffice it to say I experienced the outsourcing effects of their company. To cancel, I ended up having to go to the lengths of changing my credit card number, updating auto-charges from other providers on that account and it was THEN that I FINALLY heard back from iRobot. Who would want to invest $1300 in a device with zero company customer service response after 4-6 or so tries? Not me. So saddened to see yet another great company to sail off our lands. So I decided to give Shark a try at half the price-I have some of their appliances which have been great. First delivery didn't go well, and that's because I didn't pay attention to the exact model AND the seller. It arrived, I set it up, and the battery would not take a charge. Turns out it was a "previous" model - obviously had sat on some shelf for who knows how long. Returned, and Amazon covered my back on this. More research showed me that that unit wasn't the current model. I decided to order this one which at this time is the CURRENT model, and sold THROUGH Amazon, fully returnable. I can not say enough about this little critter! It's just amazing! This robot vac has made a huge difference to my home. I don't really understand the other reviews' complaints about it's vacumming "noise" be it while operating or on its base in sucking out the bin. It's absolutely no louder than my wired Dyson unit while "sounding like an airplane taking off," for all of less than 10 seconds. To me, the freegin louder it is, the better it's cleaning out the robot! I launched it without even preemptively vacuuming my home- it worked hard and it took a few good cleaning out's to get it more leveled out and that's on me. I made a few changes to my home physically and reset its map by deleting the map (put my couch up on hockey pucks for access-it's about 3.5" tall). It's now re-learning my home and doing a fantastic job after several runs! I can add "high traffic 'rooms' " or areas layed over the top of overall rooms. Contrary to other reviews I've read, probably earlier ones, you can add rooms and name them to your use- I've overlayed "rooms" over larger "rooms." I love this thing! I can't believe it's only been a month of use - I've used the crap out of this thing. No issues and very adaptable. The only thing I look forward to is to be able to program more than one program. You can currently program one session- per day, per week, every each day of your choice, but of your selection of rooms identified including all of the rooms. Can't do an additional sub program of, say, "high traffic areas," which I've added as additional "rooms." I've read that is coming in future software updates. iOS WiFi connectivity is great. Map views when swiping give you more than one historical map of effected coverage. At half the price, "customer service" response remains to be seen (I've not had to), I would recommend this unit. Just make sure you look at current models, and not the older very similar looking models. As with any robotic vac, I'd recommend a home, or shop-use air compressor with regulated output to soften as needed for blowing out all as needed. I also found some great video reviews online that taught me a lot about this model line- very similar responses. By design, one can tell older vs newer units simply by how its dump cannister is designed. The map image I am attaching is one of its first runs of learning, and you can see it did a really good job of coverage for its first attempt. Smaller home in my case but numerous areas-after which I edited rooms, areas and overlayed high traffic areas as additional rooms for double-cleaning. It's been great once my home floor condistions leveled out and the robot can easily cover all areas. Not hard at all- give it a whirl! Hope this helps some. r-

This cleans well. I have a golden retriever so even though it claims that the brush is self cleaning, I have to clean fur out of the brush and wheels. It is easy to do, but the vac does at times get stuck when wrapped up in fur. The large dust collection bin is nice as it can finish my whole main floor without me needing to empty it until the end of the cycle. Note that if cleaning a large area on maximum suction, the vac may need to return to the doc to recharge. This can take two-three hours. It will restart in its own when recharged and continue where it left off. I have had this a few years now and still works great!

This is my second SharkClean. When my first one finally bit the dust, so to speak. I thought I’d save some money and buy a different brand. That’s a $100.00 I’ll never see again. My Shark transitions from floor surface to floor surface effortlessly. She gets behind the couch and under the Hoosier . She picks up cat fur and dog hair then empties herself into the canister. She comes out again all on her own in an hour or so and cleans up again. I programmed her to come out each morning at 10:00, but seriously she’s very quiet, exceptionally efficient, and a back saver. I use my air compressor to make sure she’s good and clean twice a week but you can go some 45 days before the canister has to be emptied; I haven’t tried it with my crew who are Olympic class shedders. I always figured you could have clean house or pets the choice is yours, but with this baby I’ve got both.

*EDIT: My original review was 1 star, and I left the description below. However, Shark made up for my bad experience by sending me a brand new full unit, despite the unit being 2 months outside of my 1 year limited warranty. TL/DR: Basically my shark robot stopped connecting to the app, which is an extremely rare occurrence. It is so rare that the engineer who designed the Shark Robot, a Mr. W.Z. (keeping his name private out of respect), caught wind of my unit's problem and he himself issued the warranty return so that he could dismantle my original unit and see what went wrong so that he can improve future models. Not only was I thankful that I got a warranty return despite being 2 months over my 1 year limited warranty, but I was extremely impressed that the folks at Shark care so much about improving their products, and I'm proud to see that Shark is an AMERICAN company based in Needham, Massachusettes. I'm so happy to see a corporation based in the USA that actually cares about its products to this extent, and employs the same dedication to continual improvement that Toyota does. I'm very happy to see American companies employ the concepts of Kaizen and Ikigai. It gives me hope for the future of the USA. ----------- I purchased my Shark Robot in July 2022, and it stopped working with the app on Sept 2022. Shark customer service has been giving me the run around for 2 months. I was told that I'd get a warranty replacement, and that I'll be called back. The times they DID call were random times of the day, and I missed the call. They say that if customers don't call back within 3 days, the case gets dropped. So for 2 months, I have been on the phone with Shark Customer Service verifying and reverfying over and over that the robot doesn't work. I connect with an app which uses my phone video camera so that they can verify what I'm doing. I've done this over and over with them. Each time they say "Ok we verified that it doesn't work. Not to worry, we will give you a warranty replacement. Someone will call you back." Then either they don't call back, or I miss a call because they call at random times during the day. Then when I return the call, I have to reverify AGAIN and go through the whole process again to prove it doesn't work. The customer service center is in the Philippines, and every representative has been extremely courteous and respectful. Having said that, it's the same goat rope each and every time. The process itself consists of tiring out the customer and getting the customer to give up. The customer service representatives kept telling me that they need an authorization to go forward with the warranty replacement, and they need to call me back. Either they call at random times and I miss their call, or I call back, and I have to go through the entire troubleshooting process with them again. Why do they need to call me, the customer, back in order to get an authorization for warranty approval? It's just a huge waste of my time. They could just say "I'm sorry, but this isn't covered under warranty." Instead, they just lead you along and hope you give up. A complete waste of time. Like I mentioned, the Filipino customer service representatives were always very pleasant and courteous. However, the process itself is designed to waste the customer's time and have them give up. Much easier to say "I'm sorry but this isn't covered under warranty." The Shark robot was great when it was working, but don't count on Shark to actually back up their products. Shark doesn't back up its products. At the very least, I can manually push the button when I want it to clean. I can no longer program it to vacuum when we are not home, or at night when we sleep.

I live in a two-bedroom apartment with my partner and our five animals – two dogs, two cats, and a bird. Naturally, our floors are constantly covered with fur, dust, and feathers. After spending a lot of time watching YouTube reviews and reading up on different robot vacuums, I decided to go with this one after seeing a demonstration of its power on carpet. Even though we have mostly hardwood floors with only a small area of carpet, the way it handled sand on carpet sold me. That was in February 2024, and now, in mid-February 2025, I couldn’t be happier with my purchase. For the first 9 months, we had Rosie, our robot vacuum, on a cleaning schedule for 7am every day, except Sundays. At first, it was perfect. But one unfortunate night, one of our dogs had an accident in the living room. I didn’t even think to check the floor before starting Rosie’s cleaning cycle, and as you can imagine, she ended up spreading the mess all over before heading back to her dock. It took me over two hours to clean up, and Rosie needed about two months to dry out and get back to work. Lesson learned: never schedule cleaning when you have pets! Always inspect the area first before setting Rosie to work. After some time, I was able to clean Rosie thoroughly. I removed the battery and cleaned every part I could without disassembling her completely. With a lot of patience and the help of Q-tips, cleaner, hot water, and paper towels, I managed to give her a proper cleaning. After ensuring she was fully dry (five days, just to be sure), Rosie was back on her daily chores, and everything returned to normal. For the first nine months, I barely needed to pull out my traditional vacuum. I only used a small hand vac to clean behind doors, and within five minutes, I was done. It was so convenient to let Rosie handle the bulk of the work! In conclusion, I’m incredibly happy with this purchase. With five animals, a clean home can be a challenge, but Rosie has made it so much easier to keep everything tidy every day. It’s been worth every penny. If you have pets and need a reliable cleaning solution, I highly recommend this robot vacuum. It’s an investment that pays off in convenience and cleanliness!

It is the best thing I bought in years. It’s quieter.than I expected and works as it should. The only negative thing is that I wish I had bought it years ago. I have 4 dogs and it gets the hairs and dirt no problem. My house is dog hair free with this on every day. Love it.

Works great. The mapping works well and had my entire home layout developed accurately over the course of a few runs. It is good at heading straight for the dock from the farthest point in the house. One of the things I found most difficult to find out before purchasing was whether the app was going to support “no go” zones and was happy to find out that it does have no go zones for spots you don’t want the robot to go near. One thing I did not like was the durability of the brushes it came with. After one run over my rug the bristles on one side completely came undone. The other one is still in tact and it actually still cleans the rug and rest of the floors well. I have since ordered some new ones to see how they will work out. A design flaw I don’t like is the location of the on/off switch. It is located on the side of the robot and happens to be at the same height as all my spring door stoppers. Every now and then, when trying to go around the springs it will actually push itself into the spring and shut itself off.

Item received is used. Signs of dirt on unit during unpacking. Will be returning.

Pour ma part qui un beau labrador c’est à avoir. C’est très aidant pas trop d’entretien et surtout pas de sac à acheter. Elle est programmable via l’application. J’ai eu un peu de mal à le synchroniser avec le modem de Vidéotron mais après deux reboot ça l’a fait. Je recommande