Prompt delivery even here in Alaska, easy setup. I have been using it for the last several days pretty hard to get a feel for it. Planned use is for fundraising events, parties etc. At first I considered a machine with a temperature knob and more expensive devices. Turns out this device has a thermal switch that keeps the head at the same temperature so there doesn't appear to be a need for heat control. The device has a number of safety features I was surprised to see on a machine in at this price point. 1) Grounded 2) Safety switch on one of the bowl hold down catches that prevents machine from powering on at all should the bowl not be installed for any reason 3) Shields around the head and motor to prevent debris from entering motor assembly and parts under the head. Overall very happy, makes floss quickly both from a cold start and just in pure volume. Its designed to toss floss up and in batches. You can use a stick or cone to collect above the head and then transfer to bags if needed. It has about a 2oz spoon with a nice handle that works pretty well, looks like the spot welds on the bowl and spoon will be the first to have issues but that can be addressed. My unit included a spare belt for the motor and appears to be a decent nylon belt. If I had to have something to dislike it would be that the unit is a bit out of balance so it has a little table creap while running. That and the single page manual that I skipped over had the key element about the safety switch. I missed that after my first clean and I went to turn the unit on without the bowl and thought I got a dud. Turns out I should just RTFM. Other reviewers mentioned "sparks" and such from under similar machines. The primary reason this would happen is there are two carbon brushes that supply power to the head's heater and so if the brush contact points were dirty or such then I could see that point would spark like any other brushed motor. This will eventually need some maintenance (brush replacements, contact cleaning) but for my expected use not likely for some years. The floss head is machined aluminum and has 4 screws and it's easy to pop them off and clean the burnt sugar that inevitably builds up. I personally like this design better then a ribbon. The head is a bit on the heavy side so it holds heat well. There is a video showing you can toss a bit of water in the hot head to help clean out some carbon during use. Yes this works just be aware that you get a pretty hot cloud of steam and I frequently get a bit of burnt floss to flow out shortly after so be prepared for a bit of a mess. If you do this it flings water and steam a fair distance around, ended up splashing my kids and coating the workspace with gunk. However it did clear the head pretty well. I paired this unit with a bubble top for another brand and it fits fine. It's harder to work since the bubble limits how high you can work your cone but I like the reduction in mess. One drawback is any debris is pretty much blown out of the bubble onto the operator so if you do this setup prepare to get floss over your arms, in your face and hair etc. In the interest of being fair, I have only used this machine a few days. However we got this after trying one of the Nostalgia units. I wish I had just saved my money and went for this unit first! The Nostalgia unit takes ages to heat, is harder to clean, and only makes one cone every 5-10 minutes. I knew that it would be slower and lower volume but you try having 8 kids around you asking when they can each have their own. @ 10min a cone thats basically asking the last kid to wait nearly an hour and a half. By comparison this unit makes a full cone in about 20 seconds. The first day I let my kids eat as much as they wanted in about 45 minutes they all taped out and said they had enough. I was still tossing cones because it was enjoyable! Cleanup is a snap. I use a bit of water in the head to flush out what I can and to help cool the head for safer handling after turning the unit off. Pop the pan off and wash with hot water. That's pretty much it, occasionally you will want to clean the head more, the manual recommends using vinegar. I haven't gotten that dirty yet.

This is a replacement for first one ordered. First one didn't work. Was not putting candy out correctly causing burn. When second machine was being ordered I was standing right inside my opened door. How I knew I was getting delivery was I heard the box hit the concrete hard and loud. Couldn't believe it was dropped like that. Box clearly showed what was inside. After that I worried this machine might be broken. And that also maybe that's what was wrong with the first machine. But thankfully it seems to be working well. I've only used it once so far. Everything seems to be good. It's a good machine. Makes great cotton candy. Fast and easy to use. Definitely a good purchase. And the children love it. As well as the adults.

If you're looking for a high-quality, simple to use, and easy to clean cotton candy maker that will no doubt last...this is it!! We bought this for the kiddos for Christmas and they've been using it every day since! It's a big hit having friends over too! It's a little bigger than I expected, so definitely have a place to store it!

I rate this highly because, for its size, I think it does an excellent job. Yes, if I had unlimited funds and unlimited storage space for frivolous things, I would like a full sized professional cotton candy machine. But, for its size, it makes candy fast and beautifully. Because the bowl is smaller and has lower sides, this works best if you wave your cone or stick over the center to get the most candy with the least flyaway, but it spins floss pretty fast and the children were delighted with how huge I could make the fluff in a short time. To make a huge cone, I use 3 scoops of sugar, one at a time, until the ball of floss is really big. This is how they were when I was a child in the 1950s. I would not get the hood that prevents floss from flying because, then you cannot make the impressively huge balls of fluff or bring them out through the opening. To accommodate great big balls of floss, I made my own sticks of ⅜" dowel rods, cut to 18" long. The kids were so impressed. I wash and reuse the sticks. A tip is to watch the humidity if you plan to make the floss outdoors. With high humidity (like we had when I took it to a Florida beach location, the floss compacted and became thick and chewy. Indoors it was light and fluffly. At home, in the north mideast region, I can use it outdoors if the humidity stays below 50. Above 50 humidity, it is worth cleaning up indoors. Another thing to be aware of is that you will not feel much heat above the center heating unit. The first time I used it, I kept waving my hand above the heating unit, waiting to feel heat. I overheated the unit and the result was candy fluff flying all over my kitchen and burning slightly before it spun threads. Now I only allow it to heat 2.5 to 3 minutes before adding the sugar. This works great. Also, melted sugar will collect on the edges of the bowl. After using the machine, I push these off with a wooden spoon to avoid scratching the bowl. I break the pieces into manageble sizes (about 1" or shorter). Then I can reuse them by turning off the motor while filling the center with pieces. Then turn it back on and spin more candy floss. If the unit seems to be getting too hot, just turn off the heat for a few seconds while arranging the sugar pieces...back on with the motor when it is filled.)

Have used for fundraisers and it works great! It’s fast and easy. Have also used st home for family. We love it! The cleaning was easy with smaller family batches but fundraiser large making I couldn’t get it all off to make back to original shine. Mitch just be new user error.it has very little nose to it, super cute & everyone compliments on this nice big machine. The two pieces fit together nicely. The temperature does get warm but very safe even our 6 year old made it.

It does a great job of making cotton candy. If all you need is 6-10 candies made over 10-15 minutes cleaning is easy. Take it to the 30 min max and its a real chore to clean. It is just so hard to turn off when all the kids (and adults) want more.

Works great good quality

BUEN EQUIPO Y EL PROVEEDOR A CUMPLIO EN TIEMPO Y FORMA

Purchased this for work, get used weekly in our care facility. Wonderful cotton candy machine - follow the instructions and pre-warm up your machine and it works perfectly. Even without the dome, the sugar stayed in the machine and there was no mess, I was amazed but the dome really isn't needed. Came with spare motor belt in case it wears out and instructions on replacing it which is appreciated. Works incredibly well and quickly makes giant tufts of cotton candy. Would definitely recommend! We love it!

Got this as a surprise gift for my wife, who's wanted one for years. Only had it for a few days. The machine works great, it's so easy to use and easy to clean. We have zero complaints. It's worth noting that the dome is not at all needed. It might be nice if you're using it indoors to stop any loose bits of cotton candy from flying away and making a mess, which will sometimes happen. But honestly, at least for us, it wasn't worth the extra cost for the small benefit.

I used this Coton candy machine for a charity event working it very hard for about 5 hours processing many pounds of sugar It takes a bit to get it going good but once in the zone it turns out cotton candy like crazy Unfortunately i could not get a clear cover for this machine so it looked like there was spider webs all over the room 😹😹😹 It doesn't work outside if there's any wind (no fault of the machine I would definitely recommend this product