We have owned the L20 Dreame for about a month now. We are Retired Seniors. This unit is Awesome so far! I am a technical/mechanical guy! I've been putting this little buddy/maid to the test. My wife typically cleans the floors. I did a lot of research looking at reviews, and decided to buy this one, as a Possible Christmas present! I DO KNOW about buying wives/ladies things like "tools"! It's a very GRAY area (LAUGH)! I took a chance and calculated risk! I set it up before Christmas! SHE LOVES IT! REMEMBER-If you have anything more than a tiny apartment, then you will want a unit that is self maintaining, like this one. Don't go cheapy cheapy! REMEMBER- Don't go cheapy cheapy, Especially if you have pets roaming around! Buying one of these is like buying a computer. Regardless of price, you have to first decide and define what purposes you need it for, THEN buy one that has the capability and capacity that serves those needs! Some BASIC units have a docking station that serves to charge the unit, and that's it. You have to dump the dirt compartment by hand and refill solution by hand as well, if it wet mops. You have to manually clean the Mopping pad as well, by removing it and putting it in the wash machine. This single mop pad WILL NOT be sufficient to clean, any more than a tiny apartment! In the case these BASIC units, if you have more than a tiny apartment, the cleaning requirement and demand will surpass the capability of the BASIC unit. Remember, many of these BASIC units can wet mop as well, with a pad. BUT WHERE DOES THE DIRT AND DIRTY WATER GO? Nowhere is the answer, except for some of the dirt adhering to the Mop pad and contaminated water drying on the floor! NOW FOR THE L20 Dreame- 1. It vacuums and wet mops- vac and mop at the same time, vac only, mop only. (use the App to define) 2. IT IS SELF MAINTAINING- This thing is pretty smart! It has dual rotating mop heads that detach automatically, depending of the task. The docking station has; a self contained dirt bag, a fresh water tank, a detergent concentrate dispenser and a gray water tank (dirty water). IN OTHER WORDS, it vacuums and/or mops the floor, then sucks the dirt and dirty water out of the robot when it returns to docking station! It alerts you if the gray tank if full or the fresh water tank is empty. 3. The cleaning is thorough! My wife is elated with the result. She says that it does a better job than she can by hand! It is smart! While cleaning, it will stop at any point during the cleaning task, and return to the dock when it detects that the mop pads need cleaning. It will dock, wash and scrub the pads, then return where it left off, to continue the task. It will do this AS MANY TIMES as required, until the floor cleaning is complete. It will also suck out any dirt from the robot, while cleaning the pads. 4. IS IT CLEAN ENOUGH?- Well this guy/gal takes notes! If it determines that the first pass didn't do the job, it will complete the main task, return to the dock, scrub and clean the mop pads, THEN RETURN TO ANY AND ALL AREAS THAT IT DECIDED NEEDED A SECOND CLEANING! 5. It's Intuitive- It initially maps the area by laser. They all probably do some kind of mapping. After that, this one is intuitive. It recognizes doorways, if it detects a doorway, I noticed, it will sketch in an imaginary room on the map, behind the door. Doors open or closed, chairs moved around, things laying on the floor, it does not matter. It adapts EVERY time it is launched, and will clean wherever it can, regardless of the initial map! I you want it to clean under the beds, just make shore you tuck up the bed spread, just enough for it to detect an opening. It will explore and clean. You do not have to lift up the bed spread, all around. It will see it as a obstruction and won't proceed under it, but if you lift it up and leave a small access, it will proceed and clean the entire area under it. 6. Carpets, rugs and obstructions- It knows the difference between floor and rugs. The mop pads will lift up and rugs will be vacuumed only. There is a limit, if you have a long pile carpet. In this case, you can specify areas to avoid, on the floor map. You can also specify Imaginary walls, if you want it to "go around"! If you look at my one picture, our dock is in a corner and next to the dining room table & chairs. It initially wanted to meander through the chairs to get to certain parts of the house. I drew in an imaginary wall so it now goes straight out to a clear area before turning. Throw rugs- The robot has some weight to it, so it gets a lot of traction. Throw rugs need to have some weight to them and the edges should not be fluffy. It can push small rugs rather than mount them to vacuum. We just toss them outside when the robot is working. I have removed a throw rug while it was in the process of Vacuuming it! I sat there for a moment or two trying to figure out what the heck happened! It finally decided that the rug was no longer there, so it lowered the mop heads a MOPPED the floor instead! Debris like a leaf that dropped from a plant, may be pushed around, a minor issue! Mapping and Zones- The units will draw a map on the App, and name rooms (room 1, room 2, etc). You can change the map, names and boundaries as you wish. You can instruct to clean any one or more of the rooms, or all (default is all). You can also clean by "Zones", on the fly. The mapping allows you to draw zones over-top of the room layout and you can specify multiple "Zones" on the fly, to clean. Zones are not stored! 6. Multiple floor maps (ex- 2nd floor)- We don't have multiple floors but we do have a 3 Season Porch with outdoor carpet, that is not part of our indoor floor mapping, so it's like another floor. You can keep your Dock where it is and carry the robot to the 2nd floor. It will intuitively recognize another floor situation then map and clean it. The App will store these "Other" maps. The only condition is that you will have to carry the robot back down the the floor where the dock is located. Our dock is next to the wall adjoining our outside porch, so I just sit the dock on the porch, in case it needs to empty in progress. In summary, the cleaning is thorough, the maintenance is minimal, the App and logic are Intuitive and flexible and the price is good. I would Highly recommend!

Many years ago I had a roomba that blindly bounced around my house. It kind of worked but not very good and eventually ended up being easier to just vacuum myself. This robot vacuum is amazing. Setup was easy. Then I just sit down with my phone and tell it to clean. It roamed my house carefully and mapped out every room which I could watch in real time on my phone. It never hit anything and notified me of any obstacles and sent me a picture. I love tech and not much amazes these days but this vacuum has some amazing tech. It determined floor type of every room as it mapped so it automatically knows where to mop. Once the map is created you can tell it to clean a specific room and it will head to the room clean it and go back home. The app is good and not to hard to figure out. The second day I got it I came home and cleaned the dishes while I had the L20 vacuum the bedroom floor and vacuum and mop the bathroom. Then foleded clothes in the bedroom while the L20 vacuumed and mopped the kitchen. It was like I was able to do two things at once. This is such a time saver it was well worth the money. Just got it so time will tell how long it will last, but just based on what I have seen so far I would highly recommend to anyone.

I have given it 5/5 stars because I bout it on Black Friday . Otherwise if you going to buy it full price you might not like it. the app is user friendly , dose the job and it allow you to control it remotely from your phone wether you at home or any where just connect it to your router and you will be able to scary your cats and see what there up to. my only dawn side is the water dispenser. it allow just enough water to keep the mops moist which is more than enough to be very effective at cleaning. otherwise it is a steal if you going to buy it in black Friday fore the features it have . constantly give you feed back on when it need water or when the dirty water reservoir is full , will let you know when its stock on something , have a multi floor mapping , clean it self after it finish and dry the mops so you don't have a smelly mop. just add some hydrogen peroxide or other cleaning solution with antibacterial property and you won't have to worry about the smelly mobs.

Before purchasing the Dreame L20 Ultra, I spent weeks watching reviews on various YouTube channels covering popular brands and models. Nearly all reviewers recommended the L20 Ultra, despite its high price ($1,300 in 2023). What sets this unit apart is its unique round spinning mops—something no other brand offers. This design makes cleaning far more efficient. We schedule it to run daily, and it does an excellent job maintaining our floors. However, it’s important to set realistic expectations: this device isn’t designed to scrub tiles or handle stubborn stains and large spills. For those, a traditional mop is still necessary. That said, running this unit daily or every other day keeps floors consistently clean with minimal effort. Update: After a year, the unit began malfunctioning. Although it took some time, DreameTech ultimately resolved the issue and honored the warranty. Nothing lasts forever, especially high-tech gadgets, but their excellent customer service has made me a loyal customer. In our 1,500 sq. ft. home, the L20 Ultra runs on a daily schedule. Based on our usage, I expect it to last about one to two years. Some may find this lifespan short given the cost, but for me, it’s still more economical than hiring a professional cleaner weekly. I’m comfortable spending ~$1,000 every two years for the convenience and results it delivers. In summary, the L20 Ultra is a worthwhile investment if you want an efficient, hands-free way to maintain clean floors with minimal manual effort. Just be prepared for potential maintenance after extended use.

Es la primera vez que compro un robot aspirador y la verdad me sorprendio todas las funciones que tiene aparte de lo bien que limpia. No lo e probado en condiciones extremas pero para lo que necesito que no se junte polvo diario en mis pisos, limpie mientras no se esta en casa lo hace muy bien en alfombra , madera y pisos.

The Dreame L20 Ultra Robot Vacuum disappointed me due to its poor quality control—it looked used with dust in the bag upon arrival. The mopping functionality didn’t work at all, failing to wash the mop as advertised. Given these issues, I had to return it and cannot recommend this product.

Este robot es una maravilla, excelente opción para quienes buscan ahorrar tiempo en aspirar y trapear el piso. Lo único malo que no sube las escaleras jajajaja. Aspira y pasa las mopas muy bien.

Siempre se le atora pelo acá en la rueda Y NO SE PUEDE SACAR!!!! En la limpieza puedes limpiar todo menos eso y pues la máquina deja de moverse bien. Y en servicio al cliente pues no ayudan en mucho, te piden que la envíes (que es caótico), hacen una limpieza y listo. Primero año es gratis y el segundo pues tienes que pagar 700 aparte de lo que debes comprar cada 6 meses.

Súper fácil de instalar y utilizar. La compré para un local comercial y terminé usándola en mi casa, limpia cada piso en 30 minutos a profundidad. Hace muy poco ruido y tiene muchas opciones para personalizar los modos de limpieza, operación, etc. puedes programarla y olvidarte de ella hasta que te vas que vaciar el agua y ponerle más que realmente es una vez a la semana máximo. Permite el limpiar múltiples pisos cambiando el mapa en la app. Hasta ahora no tengo ningún comentario negativo.