This is the best ice maker I’ve had. It makes ice rapidly and I can turn it on through the app on my phone. The ice maker will shut off once the ice gets to a certain point. I empty mine in a ziplock bag and put it in the freezer. Ice isn’t sticky in the ice maker but one you put it in the freezer it will stick together . Just break it apart. I’m happy my purchase 😊😊

So far I really like this ice machine. I just wish it had a bigger basket to catch the ice. I had another brand of ice machine which lasted less than a year and the company replaced it only to have the replacement stop working just outside of the warranty. This machine seems to be made a lot better and the display really helps keep an eye on things.

This is a nice machine, and it makes crunchy nugget ice, but not “Sonic” ice. This is really being picky, perhaps, but if it Is important for you to get the soft chewy crunch very similar to what you get at Sonic, this machine is a little bit off the mark. The app connects easily and works well. The appearance is nice; however, whether you view the colorful control panel as a nice touch or a little too much attention grabbing may depend on your taste. I really like the TDS sensor, but the number the ice maker was displaying was considerably different than the tester I purchased to measure our tap water. I am not sure which one was off, and I have not run any kind of calibration test, but at least with this machine, you have something with which you can compare one water source to another. The unit makes nice, clear ice quickly and the ice stayed in the bin for quite a while (seems to be pretty well insulated). The bin is a little bit on the small side, but big enough to get the job done. The water reservoir is not very big, and there is no option to add additional capacity, but again, it does the job and refilling is very easy. The good part about that is that it doesn’t take up too much space on the counter top, and it fits easily under standard cabinets. One review said that this ice maker does not recycle the water from the melted ice, but it does in fact do so. The unit is reasonably quiet, but you will know that it is running when it is making ice - it is not whisper quiet, but I wouldn’t expect it to be. This machine is priced lower than some and seems to be a quality product, it just doesn’t make the type of ice I was trying to get. I returned this ice maker and bought another one made (marketed) by a very large US corporation, and it makes ‘softer’ ice, more like the “Sonic” ice I wanted.

We have been using this ice maker for a little over a month now and I’ve been very impressed with it, in fact it has been my favorite ice maker we’ve owned and this our third one. First off I have to say I REALLY like the look of this machine! It has a classier look to it than the one we previously owned and we’ve had friends comment on its look also. It has a blue light you can turn on and see how much ice is inside without having to open it, which obviously isn’t a necessity, but is a nice feature and my kids sure think it looks cool! It makes the perfect pebble soft ice if you are an ice chewer. I also like the way the ice is fully enclosed inside the machine and not just a lid over the top because I feel like it keeps the ice colder so it doesn’t melt as quickly. My favorite thing about this machine is the way the ice is dropped it doesn’t build up a wall and set off the ice full sensor when it is not, our previous two machines both did that and could be frustrating at times. Another feature that has been a nice bonus is the smart feature. I can turn it on and off from my phone or Alexa and it will notify my phone when the machine is out of water or the ice is full, it even notified me once that the TDS level was high, which I had to look up what that meant, but was great to know! I have been extremely happy with the purchase of this ice maker and recommend it to anyone looking!

I do not usually write reviews. I usually only write them when a product exceeds my expectations, or if a product does the opposite. This product EXCEEDS my expectations by far. I’m not sure what Ecozy did, but this new model is the Cadillac of counter top ice makers. I loved my previous version, but this one is improved by leaps and bounds! The new look is very sleek with added functionality of the smoke glassed mirror with an interior light behind it. This creates great ambiance to any kitchen. Additionally, the Digital Touch screen is amazing, and the icing on the cake is the wi-fi functionality. If you are in the market for a deli ice countertop machine, this one should not steer you wrong! Well done Ecozy!

I wanted to love this ice maker so much, but it falls short every time, I’ve had 2 of these ice makers now and I’ve had to return both the first machine had a issue with the self cleaning. I contacted support and they sent me a new one then the new one I got had a very loud sound issue. I contacted them again and they told me to buy a new one, and at that point, I have had enough for the price point. I should not be running into these issues so early and so frequently, but if you can get past the loud noises. and the self cleaning issues there’s actually a great product here it makes ice fast. The ice stays full and cold. It has a very nice design. I love the app control, and Alexa features it does come with a very cheaply made scooper, but other than that, I’m afraid I can’t recommend this ice machine

So far so good! Our other ice machine just died after 3 years! Machine work well and makes perfect ice! Ease of use is a no brainer too! When it kick on and is making ice and can be a bit loud but it’s temporary and not constant sound!

Click to play video The machine seems to have a good build. I like the features and level of ice production. I DO have a huge issue with the tank. It holds about 32-35oz of water. This is just enough to fill a foam cup twice before refilling. I even contacted their support to see if I could buy an external tank for it. They told me no. The machine is probably going back.