I'm a tech research fanatic. Before I spend more than 10 dollars, I research the company, the product and if unsatisfied upon finally receiving the product, I send it back with honest feedback. We have a lower-priced robot vacuum that we have been using for a couple of years. We were more than happy with that one. It bounced around the house randomly vacuuming and kept our house pretty dog hair-free! Then we'd change the tank and we'd have it mop every couple of weeks or so and it did a fairly good job at that too. Never had a complaint. My mother wanted to give us a gift this past Christmas that made our life easier. One of us has cancer and it had become increasingly difficult to keep up with house chores with all the travel, the chemo appointments that were 3 states away and balancing a career on top of food shopping, doctors appointments and the list unfortunately goes on. I knew what I wanted because I was so impressed with the less-featured robot vac that we currently had and how it gave me back some time for other things. It still required managing while it was running, but so inspired me to research more featured units. My extensive research compared the Eufy Omni X10 with other much more expensive models. The review videos I saw online and magazine reviews I read occasionally had this model as a contender. Sweeping and mopping a 3000-square-foot home takes a lot of time. With that challenge also comes the age of the house. The transitions between older rooms and renovated rooms were a major obstacle for our current robot vac and mop, as well as having various-sized carpets on a parquet wood floor. It got stuck everywhere. The house constantly needed vacuuming and some of it needs vacuuming and mopping fairly frequently. Daunting for a machine to handle? Not this one...I am continually amazed by the precise cleaning this little robot does. Upon initial setup, it took itself on a tour of our entire house (unaided by me) and mapped the house perfectly. I then went in and named the rooms and chose an easily customizable routine to do a food cleanup in our kitchen every night after dinner; it wakes up at 9 PM, heads to the kitchen and vacs and mops the whole floor, even has a setting to mop the edge which, takes a little longer, but impresses me. I now just sweep all the counter crumbs and bits and pieces of small food prep right onto the floor and walk away. I also have an every other day program that vaccuums some rooms, and both vac and mops other rooms. Bathrooms, I have it clean twice every other day. The unit knows when I've moved furniture and is able to go back and forth during it's cleaning cycle to empty the dust bag. clean it's mop heads, dry them off, get a little charge and head back to where it left off. I also have 2 Jack Russells who shed a lot and get their dirty little paws on everything. The bot takes care of their little (filthy muddy) paw marks and the hair too. I never see it. The only thing you need to do is take care of filling it with fresh water (and cleaning solution that you can buy separately from Eufy) and empty the dust bag and dirty water tank when it tells you. When the bot empties itself, it's about as loud as a normal vac so, I have it clean in the daytime so it doesn't interrupt sleeping. I also diligently clean the dirty mop tank and the tray the bot sits on in the home base. It's the least I can do for something that has given me back hours each week to enjoy with my spouse. I don't give 5 stars easily to any product. But I can't recommend anything more strongly than this very smart little vac/mop bot. As always, order replacement items when you buy it, get an extended warranty and take care of it to ensure a long lifespan. This is a great product. Now, if we only had a drone duster bot that could also do windows. I'm sure it's coming and when it comes to housework, I'll get that as well.

I bought this unit in Oct 2024 for use in a 1500sf single level home with vinyl floors throughout and area rugs in most rooms. Home is located outside Florence AZ, which is a dusty desert. We have 2 dogs and 1 cat that come indoors through a doggie door. We run it daily. Pros: *This vacuum has worked well sucking up dust and hair. *Unit does not clog or bind up on what it gets off the floor. *App tells you exactly what's wrong. *Rarely gets stuck - it's gotten stuck only 2 times since Oct (5 months) and both were due to the wash pad coming off after it got hung up on the edge of a rug. *Smart, no problems to run it on a schedule. *Kit to replace brush, wash bads, roller, and filter is reasonably priced (thank you). Cons: *Doesn't pick up cat litter (I use clay little), instead it spreads it over the house. *As others have mentioned, it's loud when it ejects the dust at its station. All in all, way better and smarter than the ones from years ago. Love that it cleans and mops my floors every day. I'll buy another when the time comes.

Great vac. I ordered this to replace my old robovac, specifically for the mopping option. I have all lenolium flooring in my apartment which I hate mopping. This item came in a huge box, and was heavy. Upon unpacking its really easy to set up, under 5 minutes. It mapped my entire apartment in under 5 minutes unlike my old vac that had to blindlessly bump into everything in site. This thing just strolled down the middle of the rooms and down the hallway and was ready to vac as soon as it mapped. I had it do a quick vac, then reran it with a vac and mop combo. The mopping feature is awesome. I have a cat which sheds and the vac had no problems with the hair. It self emptied once during the vac process before finishing and emptying again. It self fills with water to mop, cleans and dries the mop heads when done. I mopped with plain water to begin with as im waiting for the cleaning solution to come in, and the floors look great. It is a big unit, and definitely noticable wherever you put it, and it is loud when it self empties, about as loud as a regular vacuum running. The phone app works well, and tracks the robovac in real time. Well worth the money.

Okay, so again. This thing is awesome. I have two dogs and a cat and live in dusty Arizona. I run it daily and usually do the deep clean option. The mopping is great and cleans up dried wet spots with ease. I haven’t had trouble with it getting stuck on anything and it doesn’t run over me or the animals. After a week of daily use, I went to go clean the vacuum itself and I didn’t have to do much other than wipe some dust. The maintenance of this machine is great and really helps maintain a clean home. I put vinegar and water in the clean water container and haven’t had any issues. It has a light that comes on if the lights are off in your house which was a surprise and super cool so it works well even in the dark. The mapping was impressive and easy. The only two things I don’t love about it is that it’s loud when it empties the dust bin. I suppose that it means it’s really cleaning it out. Also, the huge useless power button on the top makes it unable to go under some furniture like my old machine. So that is a game changer that I don’t love. Especially with the price point it sucks that I can’t get it do really nice cleaning in hard to get to places anymore.

I can't fault the mopping function, it's great, but the device infrequently gets stuck when transitioning to carpet. The carpets I'm referring to are not high or thick.

I can really appreciate this machine. It is very intuitive and makes the weekend work load that much more attainable and complete. I have two floors, a little over 1000 squ ft per floor and I was finding my weekends consumed with "catch up" cleaning. The addition of this machine is as beneficial as the dishwasher or washing machine and dryer. It is doing most of the work so you don't have to. I just need to do the daily wipe down of the surfaces and this machine will take care of the floors. I try and use it daily, that's the true benefit of this machine. With daily use I have found the dirty water is getting cleaner and cleaner. I can spend more time on the hard to reach areas and focus on other tasks. I enjoy the fact that I can plan my cleaning as well. The machine mapped my home rather quickly (and on it's own), I was happy about that. It seems to be getting better and better at getting around the house. I have managed to figure out how to separate rooms, insert no go zones, and tailor the cleaning to a room by room need. As a first time buyer of one of these home maintenance machines, I must say I am very impressed. Is it as good as what I would do? No. But it is much better at keeping the daily mess at bay so I can focus on other things. I would recommend this product as I have read the reviews, looked other models up on line for three months prior to finally making this purchase. I took the feed back to heart in this product profile and am happy to report that the other reviews are accurate. Consider some of the negative feed back as an opportunity to understand. Reading about the other options out there from the cheaper to the more expensive, I found this one to be quite good overall. The app is great for telling me how to maintain the machine parts, I am a firm believer in preventative maintenance of your home assisting cleaning supplies. The better care they receive the better cleaning ability they can produce.

10 yrs ago I tried various robovacs and vacmop devices and hated them all. Well, the technology has improved and this device is absolutely worth every penny! 1. It accepts multiple maps! I have 5 maps for my home with multiple levels. 2. No need to drag the base to different floors. It cannot mop without the base, but it can vacuum without the base! 3. I have a shag carpet. A REAL shag carpet. This vacuum effortlessly climbs up and down & does a descent vacuum job on max. Which mean this device has no issues with room transitions, either. 2. Mapping is quick, easy and accurate the first time. Best of all it sees where the floor ends for stairs or drop-offs and automatically avoids them! No more falling vac! No need to set a “no-go” zone and pray! 3. Mopping isn’t a scrub but it certainly far surpasses any other auto device I’ve used. Far better than those with swiffer-style wet sheets. And the auto mop clean and dust extract is awesome. 4. If the brush gets caught up with hair or a cable, the brush is easily removed and replaced for easy extraction. 5. Love that I can schedule it to clean automatically every evening.

Solid improvement to my previous x8 eufy vacs. Easy to assemble. Uses same eufy cleaning app on my phone, but the format for controlling this vac is different than my others (two x8’s, two 11s’s). Setup was easy. Operationally the vacuum does a similar excellent job cleaning the floor compared to the x8. I don’t notice any missed areas. I haven’t heard any vacuum ‘bumping’ furniture or walls where the x8 very occasionally bounces off thin chair legs or other furniture. Mopping function works well. The quality of the clean is better than I anticipated. My hardwood and kitchen tile floors look better. Adding water is easy. Used water is easily dumped. The time needed to do the water changes is significantly less than what was needed on the x8 to empty the on board dustbin. The base unit takes vacuum bags but in the first month I haven’t needed to replace a bag yet. After each vac/mopping the base unit runs a drying and dust bin emptying cycle. This is far louder than I had anticipated. I don’t think you could comfortably hold a conversation in the same room and the base while it is operating. I’m not a pet person but I assume pets would find the noise unpleasant. I have scheduled the mop to only happen on days when I’m at work. Vacuuming happens daily and the emptying of the bin is quick enough that while I hear it from my office room it doesn’t interrupt calls. I’m happy with the upgrade. My five years of experience with eufy vacs has involved me adding a new vac each year and moving the older vacs to new floors. While I’d love to continue this the thought of multiple base units running at once or after each over feels like a lot of noise disruption. We need to get robo vacs that can move floor to floor. Overall I’m happy with my purchase and have would purchase again.

I have had this for about 6 weeks. This is my third robot vacuum. My 2nd Eufy. All of which did a good job. This is my third attempt at a robot mop and the first that actually worked. It took a few days to play with the settings, and ultimately settled on it vacuumed my carpet rooms in the morning and vacuuming and washing my hard floors in the evening after dinner. I have discovered it works best if you leave it alone. So play with the settings until you understand it and get to where you can live with and it works with your schedule. You can set the order of rooms you want it to clean, and what you want done in each room. You can set multiple schedules if that works best for you. I try to empty out the dirty water and rinse the tank after each use. I refresh the water every 3 days, alternating between water with a bit of solution and water only. Weekly I wash and air dry the containers and swap out the mop pads, clean the roller bar and tray. People considering buying this need to realize, it is not as good as a human, don’t expect it to do as good a job as you would. It’s great maintenance so you don’t have to do as much work. It does not do edges and corners very well. Instead of mopping weekly. I only have to do it monthly. While I won’t say the hair detangler doesn’t work, I will say it doesn’t work well. You will still have to cut that out every week or two. A little weekly maintenance is way less work than mopping and vacuuming weekly and my floors are always clean. I have a cat and a dog and an allergy sufferer in the house. For the price point, it’s a rockstar. I can not recommend this enough.