First, I'm a VERY critical consumer. I've owned four other robotic vacuums. This is the best in almost every way. The only weakness is the mopping mode. It has a small reservoir and requires soaking the pad. If mopping is a priority to a customer, I wouldn't purchase this. But when it comes to cleaning and not getting lost, it's the best. I can tell that it is very smart. I've closed doors so it's gotten stuck and I've put it down in a different part of the house, and after spinning around and moving a few feet here and there, it seems to figure out where it is and finds its way home. Our house is very spread out, and it has no problem finding its way to the farthest room. The software is easy to use. It is very easy to select one or multiple rooms for cleaning. It is very powerful and actually went under our recliner, which has about a 3/4" metal bar. It was very easy to zoom in and create no-go zones, which I made, where we had extension cords or USB cables under furniture. If you don't, as I hadn't to begin with, it will get caught up in them. I've had it for less than a year, so I can't speak of longevity. I always read negative reviews prior to making a purchase and look for consistency. I didn't find that, nor did I have any issue with anything that was complained about in the one-star reviews. There's been no issue with picking up dirt or crumbs. We don't have pets, so I'm unsure about hair, etc. I like this so much that we gifted a more expensive, almost new vacuum that had some issues with noise on a hard floor, and not being smart, and bought a second Roborock for our cabin.

I've had this vacuum for about a month now and it's been great. I had a Shark robo vacuum before this one which served me well, but I'm much more impressed with Roborock. It's a little less noisy, picks up everything, and keeps itself clean. I frequently had to clean out the wheels/bottom of my Shark due to having three pets, but I noticed this one somehow stays clean underneath and has given no errors so far. And I haven't had to empty the bag yet. But the most impressive thing to me is how smart it is, it doesn't run into anything, and it's FAST. I have a 1500 sq ft space, and (apart from the first 1-2 times while it learned the home) it takes about an hour to clean everything. It seems much more high tech than I expected. Well worth the money. I haven't used the mop yet, but the vacuum does great.

So far, I have zero negative to say about this vacuum. I was looking for a vac that would be excellent with pet hair, as well as be able to navigate rugs and several hard floor transitions: this is the one and for a very reasonable price point. The app is helpful to customize routines, map your floor plan, set cleaning zones, and see where the vac has cleaned. The self emptying feature is also a huge plus. Highly recommend!

Updated after two months of usage I have had this vacuum for a couple of months now. It is my 3rd robot vacuum - one iRobot and one other generic brand - and it by far works the best of the three. We have a golden retriever in the house so daily vacuuming is pretty essential and I need something that I don't have to babysit like my other two that were always managing to get themselves stuck or snagging a wire or something. After getting everything configured right, this seems to be working pretty well. I do a deep clean with higher suction power at least once a week (which does take a battery recharge break) and a basic clean every day which does not need a battery recharge. (Roughly 1800 square feet, probably two thirds vinyl and one third shallow carpet) and it runs without needing me to come save it and doesn't take much prep other than picking up throw rugs and dog toys. But getting it configured is harder than it should have been. First, getting it connected to wifi through the app. It kept hanging at the first step. A quick web search let me know to turn off cellular data on my phone and then it worked with no issue. If that is going to affect pretty much everyone on an iPhone, it would be pretty useful for the app to tell you instead of making you go search and it does not even show up in the troubleshooting steps in the app as a reason. Secondly, one of the major reasons I got this was the auto emptying. The first couple uses, I had a big wad of Golden Retriever hair in the dustbin that I had to manually empty. I then found the setting for Auto-Empty settings and switched it to Max. It has worked fine since. It is louder but the bin is empty. It also left some debris on the floor during its first use. Switched to a higher suction and it picked it up. (Small plastic piece from a tag that was on the vinyl floor - nothing sticky or hard to pick up). So I think the default settings are weaker than what most people actually need based on my small sample size. Also the documentation is pretty terrible. Figuring out how to get this thing to work as a mop has been a bit of trial and error. The documentation got me part of the way there, but it is generally useless. And one super useful bit of information would have been really nice - what goes into the water container. Roborock does make a cleaning solution. Some math and testing results in the container holds roughly 6 ounces of water. The dilution ratio on the cleaner is 1 to 300. That equals 1/8 of a teaspoon of a cleaner when you fill that tank with water. I also have to put the thing on its lfastest empty setting to have enough hitting the floor to make a difference. Lastly, the Alexa integration is horrible. The Roborock skill woth this particular model may be the most useless skill I have ever tried and that is saying something. You can not fire off a specific routine (like "Alexa, tell roborock to vacuum kitchen") The only thing that works is Alexa recognizes it as a smart device independent of the skill and you can turn it on or off (Alexa, Start Roborock) and it will run the default routine. I really have ended up using the app most of the time. So in summary - the vacuum itself is 5 stars. Easy maintenance, works well and runs well. The app (after you're done with the setup) would be 4 stars - editing maps and so on could be a bit easier but overall it works well. The mopping is two stars. It basically works but is a lot of extra effort to get working, poorly documented and is basically like wiping your floor with a cloth and no pressure. It reduces my mopping need a little, but not much. The configuration is two stars - harder than it should have been. And the integration is one star and really should be zero since it doesn't work at all. But I left my overall score as a 4 star because the ongoing use of it as a robot vacuum really is useful, doesn't require me to babysit or intervene often (maybe twice it has got caught on a wire or strap). It's the other areas that really need help so if those are your primary concerns, I would look elsewhere. If you want a robot vacuum that will work when you are not babysitting it and do a good job on your floors, I've been really pleased with it and would recommend it. So if you want a vacuum that works well after some configuring (Set Auto-Empty Settings to Max and build at least one cleaning routine with Max suction turned on), I would highly recommend it. If the Alexa integration instead if using the app is a big deal or you don't like to tinker with configuration, then you will probably find this one frustrating. I'll come back and update this after a month or so of daily usage so this is built on more than initial impressions but overall, this seems to have done the trick for me (two pets, two reasonably clean adults, no kids in house).

The product is probably nice and effective, but the seller is selling it in Saudi market where the voltage is incompatible to the functioning of the product. They should not sell it in a market which is not right for the product!

What I love most is it almost never gets stuck and I don't have to remember to empty the container. for a while. Does well with hair and cleaning hair out of rollers takes 2 minutes, great design. Does a whole floor of 1300 sq ft with 65% battery left. Programming is almost very good, with a few minor tricky things, but generally very intuitive. Suction is adequate to all surfaces, not too loud but loud enough that it's hard to watch TV with it around. Does a really good job with minor omissions sometimes, cleaned 100% if I ran it twice, especially if there was a lot of dirt on the floor. Didn't try the mop as it's basically dragging a wet sponge, I'd get the rotating mops in that case for better efficiency It would probably not pass the dog-poo test, but I don't run it unattended

It picked up all the cat hair as described. A great tool in our household

Muy satisfecha, lo he nombrado Andrew, y la verdad me ahorra bastante tiempo, lo uso diario por que mi perrita tira mucho pelo y con está herramienta el piso se ve limpio todo el tiempo

Si limpia bien y también el control de voz pero hace bastante ruido también como el rodillo es de goma se rompe fácil y no trae Repuesto y el cepillo pequeño se llena demasiado de pelos y aún con el pro + no quita toda la basura